The Estee Lauder Companies Sales and Education Coordinator (Orange County), Bobbi Brown in California
Sales and Education Coordinator (Orange County), Bobbi Brown
Brand: Bobbi Brown
The primary objective of this position is to drive retail sales in assigned doors and to provide education support through counter coaching, artistry training, and event participation.
Work with Account and Education & Artistry Executives to determine and address the needs of individual artists and stores.
Work with Education & Artistry Executive on training techniques, artistry skills and product updates.
Drive retail sales to achieve plan.
Develop artistry, selling and clientele skills of Makeup Artists through hands on demonstration, Makeup Lesson coaching and follow up
Represent Bobbi Brown at assigned Sephora doors, maintaining Call Cycle commitment, supporting with Brand Focus Days, BBR meetings, Events and gondola maintenance
Lead, and support, lower volume events in local and outlying markets as Featured Artist
Review retail performance using DBR.
Partner with AE/ EAE to identify the developmental needs of Makeup Artists.
Act as a Coach for Intro to Bobbi orientation program, including working one-on-one with each new hire within their first week on the job.
Demonstrate strong Bobbi Brown makeup artistry skills
Conduct trainings as needed, including Intersell trainings, counter coaching, in-store workshops, specialized retailer programs
Assist EAE, as needed, during Basic and Seasonal training seminars
Support each retailer’s Clientele system by coaching Makeup Artists on proper Clientele procedures to increase client base and build relationships with customers.
Ensure that each makeup artist properly utilizes sales building tools such as appointment books, clientele and replenishment systems, outreach programs, promotional calendar, and special events.
Communicate education needs to AE and EAE.
Recognize top performers and provide positive feedback
Recruit new potential candidates and pre-screen for future positions.
Assist Business Manager and team as they prepare for upcoming events
Coach teams on appointment bookings following the information in the event guidelines.
Identify key local freelance and coordinate freelance artists for events.
Provide assistance in the preparation and transportation of makeup caddies and supplies for events. Assist teams with event set-up
Monitor and reinforce image guidelines and dress code.
Maintain merchandising guidelines and counter cleanliness.
Communicate with store management during each visit.
2 years relevant work experience, including 1 years experience as a Bobbi Brown Artist or Business Manager.
A proven track record of planning and executing events, achieving retail sales plans, and demonstrating outstanding customer service skills.
Strong leadership, communication, and makeup artistry skills.
Superior organizational skills
Primary Location: Americas-US-California
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 163925