The Estee Lauder Companies Bobbi Brown - Retail Artist Manager - John Lewis, Cardiff - 37.5 Hours/5 Days - Full Time, Permanent in Cardiff, United Kingdom

Bobbi Brown - Retail Artist Manager - John Lewis, Cardiff - 37.5 Hours/5 Days - Full Time, Permanent

Brand: Bobbi Brown



Bobbi Brown Cosmetics is more than a make-up and skincare

brand, it is all about lifestyle; simple, clean and modern.

Bobbi Brown celebrates real women by empowering them with

the skill and know-how to be the best version of themselves. As Retail Artist

Manager, you will ensure your team of Retail Artists are performing to the best

of their abilities by motivating and leading by example. Working in conjunction

with the field team on strategy and team management, you will ensure the brand

objectives are delivered. In order to lead your team to success, you will work

alongside the Education, Artistry and Sales teams to ensure their growth and




part of our talented Management team, you will consistently exceed the customer

expectations acting as a role model for the team by providing personalised

lessons aligned to the brand philosophy of teaching the customer simple “How

To’s” in order to become her own make-up artist.


a day-to-day basis, you will be responsible for your team of Retail Artists’

performance by working with the Sales team to set objectives based on the

store’s business needs, empowering them to deliver and to support their growth

and development within the brand.


order to ensure your store is delivering the ultimate Bobbi experience to each

customer and is competitive within the department store, you will work closely

with the business and the retailer to implement strategy, create events that

reflect the Bobbi philosophy and ensure all aspects of the counter run



Bobbi Brown environment is an approachable, friendly and inviting space for our

consumer to visit and for you to work in, therefore we encourage you to create

strong positive working relationships with your team to fuel this atmosphere.


  • Provenretail management/assistant retail management experience preferably within cosmetics

  • The ability to provide inspirational, authentic and personalized customer service

  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling

  • Previous retail operations experience including inventory and facilities management and cash reconciliation

  • Proven track record of leading a team to achieve sales and customer service targets

  • Experience of creating and executing in-store events

  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

Estee Lauder Companies is an equal opportunities employer.

We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Job: Retail - Store

Primary Location: Europe, Middle East, Africa-GB-WLS-Cardiff

Job Type: Standard

Schedule: Full-time

Shift: Variable

Job Number: 173873