The Estee Lauder Companies Assistant Manager/Senior Coordinator, Retail HR, Human Resources in Chiyoda, Japan
Assistant Manager/Senior Coordinator, Retail HR, Human Resources
Brand: Estée Lauder Companies Corporate Departments
[PRIMARY FUNCTION & RESPONSIBILITIES]
This position is responsible for planning, analyzing and implementing all Human Resources activities for the company's retail operations on cross-brand basis, including talent acquisition, employee engagement, performance & development, and enhancement of organizational capability.
✤ Build strategic alliances with targeted beauty schools. Plan and lead 70 new grads hiring for in-store positions.
✤ Plan recruiting strategies for the brands and execute in the most effective manner.
✤ Turn the career site into an active talent community by leveraging both online/off-line campaigns/events.
✤ Collaborate with the brands to provide the best on-boarding experience to the new in-store hires.
✤ Plan and implement 12-month “Hyper-care” onboarding / follow-up program for new instore hires by visiting counters and interviewing in-store employees for firsthand observations about their motivation, working environment etc.
✤ Develop and execute rewarding career path for all in-store employees.
✤ Conduct exit interviews to identify existing and potential retail HR issues and/or take action for further improvement
✤ Design and execute performance management for in-store employees, and drive brands’ performance cycles.
✤ Plan and execute developmental activities such as special assignments, rotational assignments, and trainings for in-store employees as well as Account Executives, Area Sales Managers, Field Trainers, and Class-room Trainers.
✤ Communicate Company’s policies and practices to store employees.
✤ Study and report retail work-force C&B conditional trends and propose competitive strategies.
✤ Provide consultation on brands’ reward strategies.
✤ Plan and execute human resource projects to improve organizational productivity at counters.
5 years experience in HR field such as HR planning, learning & development, recruiting and HRBP etc.
Employee relations experience, including assisting on disciplinary and grievance matters.
Strong technical knowledge of HR policies and practices.
Proficiency in Word, Excel and PowerPoint
Native level written and verbal communication skills in Japanese
Business level written and verbal communications skills in English
Ability to manage multiple stakeholders in a matrix organization.
Ability to work independently and cooperatively in a diverse group.
Good analytical and problem solving skills.
Understanding in retail business /hospitality business.
Experience as a retail human resource generalist with big volume of recruiting
experiences, career path, and performance management.
Job: Human Resources
Primary Location: Asia Pacific-JP-13-Chiyoda
Job Type: Standard
Shift: 1st (Day) Shift
Travel: Yes, 5 % of the Time
Job Number: 163379