Estée Lauder Companies Bobbi Brown - Retail Coordinator (m/w) - 30h/w - 38,5h/w - Wien in Europa, Mittlerer Osten, Afrika, Austria


The Bobbi Brown Retail Coordinator is responsible for the success and brand image in the doors in Austria. S/he is responsible for implementing sales plans and marketing activities, while following all the brand standards of customer service. S/he is also expected to follow up the merchandising guidelines. The Retail Coordinator leads by example in order to create an environment that is encouraging, respectful and motivational and builds team co-operation.


  • Analyses business performance versus objective with Brand Manager to ensure complete awareness and understanding on the country
  • Sets retail targets with each Direct Report on a monthly basis
  • Monitors and reports sales performance of each Makeup Artist to Brand Manager and Education Executive
  • Prepares and coordinates sales reports on a timely manner
  • Monitors and coaches Make-up Artists performance and adresses any specific training needs to Brand Manager/Education Executive
  • Gathers feedback from customers and handles customer complaints
  • Monitors stock levels (minimums and maximums) in constant conjunction with Retailer and Brand Manager to ensure optimum coverage while minimizing excess
  • Assists in the timely execution of marketing programs , including new product launches and re-promotes
  • Provides regular feedback on new product launches and other programs as well as on local market trends and competitive activity
  • Ensures that all counters are correctly merchandised, meeting all hygiene standards as directed by the Brand
  • Works together with Brand manager on potential opportunities in the area for new doors, staffing proposals, site locations and business development on an on-going basis
  • Recaps all regularly scheduled Sales/Marketing meetings to ensure appropriate next steps are taken
  • Attends Retail Coordinator seminars to gain Brand philosophy, product knowledge and Strategies



  • High school education or equivalent
  • At least 3-5 years of retail experience, preferably in (prestige) cosmetic business or FMCG
  • 1 to 2 years leadership and management experience is preferred
  • Analytical skills, affinity for numbers
  • Ability to execute multiple projects
  • Excellent communication, leadership and organizational skills
  • Excellent German, English and computer skills (MS Office)
  • Make up skills are not required

Organisation: Bobbi Brown

Primärer Standort: Europa, Mittlerer Osten, Afrika-Österreich

Beschäftigungsart: Vollzeit

Beschäftigungsverhältnis: Standard

Tätigkeit: Marketing

Req ID: 164457