The Estee Lauder Companies Frederic Malle - Fragrance Specialist - London - 37.5 Hours / 5 Days - Full - time, Permanent in London, United Kingdom

Frederic Malle - Fragrance Specialist - London - 37.5 Hours / 5 Days - Full - time, Permanent

Brand: Tom Ford Beauty

Description

ABOUT US - Frédéric

Malle introduced Editions de Parfums in 2000, a completely novel concept

whereby the world’s greatest noses composed exclusive, creative perfumes to be

sold under their names. In an era in which most companies value intensely

marketed brand names, Malle draws attention back to the product itself: namely

perfume. Through a simple “back to basics” approach, Editions de Parfums is

challenging all prevailing trends. The blend of Frédéric Malle’s ideals with

the distinct personalities of each perfumer, and the total freedom provided by

Editions de Parfums has created a brand with no definite house style. Its

singularity comes from its striking heterogeneity, whereby each nose has

expressed and unleashed his or her creative instinct to the fullest.

MAIN RESPONSABILITIES

Perfume Advisor is responsible for achieving sales

goals and developing lasting client relationships by providing the highest

level of customer service and complying with all company policies and

procedures.


Ensure all customers are offered the highest

level of customer service.


Relate and link sales to maximize basket opportunities

with a strong focus on KPIs.


Build lasting customer relationships and loyalty

through active use of CRM program.


Handle all customers concerns quickly and

efficiently to ensure customer satisfaction


Participate in all relevant training and

development seminars, programs and meetings as directed by the brand or the

department store in order to maintain a thorough knowledge of brand heritage

and products specificities.


Ensure product presentation is always of a high

standard, in line with the brand merchandising guidelines.


Ensure achievement of quantitative and

qualitative targets in compliance with the brand guidelines, while referring to

both the Counter Manager and Retail Manager.


Comply with all procedures relating to stock

control.

As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.

Qualifications

  • DESIRED SKILLS* Proven ability to achieve sales goals andmaximize spending opportunities.* Ability to quickly learn new procedures andprocesses. * Highly motivated, enjoy working in highlycompetitive, fast-paced environment.* Demonstrated ability of working within a team toachieve common sales goals.* Knowledgeable and enthusiastic about cosmeticand perfume trends.EXPERIENCE* High school degree or equivalent.* Previous experience within the luxury salesindustry would be an advantage.

Estee Lauder Companies is an equal opportunities employer.

We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Job: Retail - Store

Primary Location: Europe, Middle East, Africa-GB-ENG-London

Job Type: Standard

Schedule: Full-time

Shift: Variable

Job Number: 175948