The Estee Lauder Companies Generalist, Human Resources Business Partner in Markham, Ontario

Generalist, Human Resources Business Partner

Brand: Estée Lauder Companies Corporate Departments


Job Title: Generalist, Human Resources Business Partner

Department: Human Resources

Location : Markham, ON

Reports To : Manager, Human Resources Business Partner


Our Brands: The Estée Lauder Companies Inc. is one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. The Company’s products are sold in over 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Prescriptives, Lab Series, Origins, Tommy Hilfiger, MAC, Kiton, La Mer, Bobbi Brown, Donna Karan New York, DKNY, Aveda, Jo Malone London, Bumble and bumble, Michael Kors, Darphin, Tom Ford, Smashbox, Ermenegildo Zegna, AERIN, Tory Burch, RODIN olio lusso, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW and By Kilian. For fiscal 2016, net sales were $11.26 billion and operating income was $1.61 billion. (

Our History: Since Estée Lauder founded our Company in 1946 with four cosmetics products and unlimited dreams, we have grown virtually every year on the key principles she established: creativity, innovation and entrepreneurship. The Estée Lauder Companies are committed to building world-class brands by developing talented people. We champion a professional organization that emphasizes excellences at every level. Our people are our greatest asset and the success of our company is the result of the talent, passion, and vision of our creative and highly dedicated employees, who set a global standard for innovation, service and quality. The Canadian Supply Chain and Canadian Innovation Centre is at the core of that innovative spirit. (

Our Culture & Values: We are dedicated to working together with uncompromising ethics and integrity. We encourage our people to create, to innovate, to be entrepreneurs and to strive for the best, always. To ensure the long-term success of our Company, we integrate the “High-Touch” aspect of our business –our best quality– into all our day-to-day business activities. Our workplace culture fosters a unique spirit of teamwork, innovation, passion and a shared mission of "Bringing the Best to Everyone We Touch and Being the Best in Everything We Do." We are a family company and we are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles: (

  • Unwavering commitment to quality and excellence. From exceptional and breakthrough products to High Touch services and experiences delivered by our prestige brands. (

  • Infusing creativity and innovation throughout all aspects of the business, from product development to packaging, sampling to selling, marketing to merchandising. (

  • Nurturing and developing world-class talent. We look for ways to identify and harness the strengths of our talented employees. Continuous Learning happens throughout the organization and “leadership from every chair” is expected and encouraged. (

  • Cultivating an inclusive and diverse workplace reflects our belief that no one person, group or culture has all the knowledge, skills or information necessary for success. Embracing diversity helps sharpen our focus on cultural relevance — ensuring that our products, messaging and in-store experiences reflect the aspirations and desires of consumers in local markets. (

  • Acting responsibly and caring for the communities we serve translates into sustainable sourcing ( practices, efficient operations, green chemistry and bringing awareness and resources to global causes ( around health, the environments and education.

Our Corporate Responsibility: “The integrity of what we do rests in who we are. I continue to be inspired by the remarkable dedication of our global employees – our most valuable asset and our most important ambassadors in the communities where we have a presence. From pioneering philanthropic efforts, including The Breast Cancer Awareness Campaign and MAC AIDS Fund, to our global campaigns championing environmental stewardship and workplace safety, our employees have created and nurtured programs that drive and sustain our shared commitment to responsible corporate citizenship.” William P. Lauder (

Our Commitment To You: Are you looking for a challenge? Do you want to work on a winning team? Do you want to make an impact within your field? At Estee Lauder Companies you will have the opportunity to learn, showcase your passion for creativity, innovation, and teamwork and make a valuable contribution to the business.


This is an exciting Human Resources position in Distribution, Manufacturing Operations and Supply Chain and Research and Development environments leading a broad range of HR responsibilities. The HRBP Generalist is responsible for supporting the HRBP function for their assigned sites and client groups in the following key areas of focus: Positive Employee Relations, Performance Management and Talent, local HRBP Support activities and Talent Acquisition. The incumbent will collaborate with the HR COE’s teams to ensure the HR team is supporting the needs of the business and its employees. Always learning and looking for new creative and innovative ways to improve our HR team, processes and systems and ensuring what we are doing is truly adding value to the business and our employees.


Positive Employee Relations / Communications

  • Leading and Supporting the HRBP Manager with fostering a culture of positive employee relations and engagement. Supporting investigations, issue resolution, corrective actions, and coaching/guiding of managers/employees in regards to policies / procedures interpretation, central contact for local employee communications. Participating in Employee roundtables, and quarterly operational update meetings.

  • Work with the HRBP Manager to support local organizational change initiatives.

Performance Management / Talent Management

  • Supporting the HRBP with performance management / talent management processes locally, participating in the annual performance calibration sessions (hourly/salary), and reporting and tracking of performance management / talent data.

Local HRBP Support Activities

  • Supporting learning and development initiatives and facilitate roll-out of various HR training programs.

  • Partnering with HR COE’s to ensure our HR policies and programs are meeting the local needs of our client groups.

  • Providing guidance and resolution to internal inquiries pertaining to ESA, Employee Handbook and OHSA.

  • Generating HR metrics to identify trends and support workforce planning.

  • Supporting the HR department administratively as required.

Talent Acquisition

  • Partnering with Hiring Managers to ensure we are adhering to our recruitment process.

  • Participate in the interview process and on-boarding of both internal and external hires.



  • Post-Secondary/HR Diploma/Certificate required

  • CHRP/CHRL preferred


  • Minimum 5 years’ experience in HR Management or a related field

  • Experience within Manufacturing, Supply Chain / R&D environments preferred

HR Functional Competencies:

  • Strong organizational and prioritization skills a must.

  • Excellent communication skills (verbal and non-verbal), and interpersonal skills.

  • Customer focused and able to build trust and collaborative relationships at all levels.

  • High learning agility, strong capability for problem-solving, data analytic & decision making and comfortable with ambiguity.

  • Ability to work in a fast paced environment while exhibiting tact, good judgment, diplomacy and flexibility.

  • Track record of driving positive employee relations that builds trust and open communication and Engages, Enables, and Empowers employees.

  • Must be able to accommodate a work schedule which supports 24/7 manufacturing business model.

  • Experience in one of Supply Chain, Manufacturing, Research and Development, Distribution an asset

  • Experience using Microsoft Office and HRIS an asset (Oracle/SAP systems knowledge preferred).

  • Business knowledge/acumen and experience with organizational change management preferred.

  • Driver’s License required, travel between facilities in GTA required (10% of time)

  • Embodies ELC values and High Touch Leadership Competencies,

Guiding Principles of our HRBP Team:

  • Role models for ELCs Values (Integrity, Trust, Respect) and High-Touch Leadership Competencies (HTLCs)

  • The Company stewards of ELCs Culture – in ensuring our leaders are committed to fostering/maintaining a culture of employee engagement that never loses touch of “Who We Are” (our mission, our vision, our brands, our products) and “How We Got Here” (our trusted Lauder heritage, a high-touch, family-based culture that values, diversity of thought and people, encouraging an inclusive workplace of unrivaled creativity, innovation and integrity in everything we do, and has a commitment to corporate responsibility to the environment and society/philanthropy).

  • Trusted Business Partners & Employee Advocates – visible and approachable and having a just-in time pulse of our people

  • Solution providers & Possibility Thinkers – Providing leaders/employees with umbrellas when it is raining - providing strategic insight/solutions when problems are identified to help the business meet their goals. Having a positive “can do” attitudes, and provide energy (we fill and not empty our leaders and employees buckets during the change, growth process.

  • Learning Agile, Creative & Innovative – open to feedback, flexible in our approach, and always learning and looking for new creative and innovative ways to improve our HR team, processes, and systems and ensuring what we are doing is truly adding value to the business and our employees.

  • Champions of Organizational Design, Talent & Change Management – The company stewards in shepherding our leaders through the organization design, talent management, and change management processes being respectful of our ‘Roots’ and challenging ourselves to learn, improve and be inspired to envision the future.

  • One HR team – Continue to demonstrate an open, honest and supportive behaviour towards our HRBP team members in every instance and always have our team’s back and commitment to everyone’s success and striving towards the greater HR goals. Working collaboratively with the other HR teams (Employee Services, and HR Centre of Excellence teams) to understand each other’s areas, improve our processes, effectively manage the hand-offs between our teams and always seen as having each other’s back (Problem’s not seen as another team’s problems but the HR team's problem) Having knowledge of the goals and vision of the other HR teams and providing the appropriate support

Estee Lauder High-Touch Leadership Competencies:

  • Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results.

  • Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly mobilize to adapt to changing needs and demands.

  • Strives for Excellence in Execution: Proactively seeks ways to improve personal and organizational effectiveness to meet current and future business needs. Learns equally from successes and failures.

  • Embraces and Initiates Change: Distinguishes what to preserve and what to change. Has the courage to initiate and lead the changes that drive success.


To apply for a role, visit our careers page at:

To learn more about our company, please visit:

Job: Human Resources

Primary Location: Americas-CA-ON-Markham

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: No

Job Number: 164299