The Estee Lauder Companies Director, Head of Software Asset Management (Global) in Melville, New York

Director, Head of Software Asset Management (Global)

Brand: Estée Lauder Companies Corporate Departments


This position is responsible for establishing a strategic direction / roadmap for and governance of Software Asset Management. The incumbent will establish a business as usual practice and align with legal and vendor management in audit practices.

Develop Software Asset Management Strategy for ELC; which includes:

  • Analyzing existing environment and recommending a solution that will jump-start a customized plan to bring savings and efficiencies throughout all targeted processes

  • Developing lifecycle sourcing needs, including contract negotiation, training services, restructuring activities and program planning

  • Improving process efficiencies, maximize cost savings, minimize operational risk exposure, control critical vendor relationships and manage vital software assets

  • Delivering foundational processes for team, asses and develop skills for new support model


  • This position will collaborate with senior leaders to align the software asset management strategy with broader business objectives.

  • Will lead efforts to engage all levels of management in understanding and supporting the strategic objectives and the importance of measurement and accountability for results

  • Will establish strong relationships with key stakeholders to develop:



-Information and reporting to peers across Firm

Projects & Other Activities:

  • Leads and manages Software Asset Management Strategy and Reporting projects.

  • Leads and manages Software Asset Management projects and ad hoc initiatives as required.

  • Engages with CTO and to support preparation for Board meetings, Governance and Oversight Committee meetings and presentations to external audiences.

  • Represents Software Asset Management and provides analysis, recommendations and input on high priority and strategic enterprise initiatives.

Business Acumen: Knowledgeable in current practices, trends, and information; keeps abreast of industry and market trends; is aware of how strategies and tactics work in delivering value.

Interpersonal Savvy: Relates well to all kinds of people, up, down and sideways, inside and outside the organization; listens; builds constructive and effective relationships; uses diplomacy and tact.

Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration.

Organizational Agility: Knowledgeable about how organizations function; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices and procedures.

Staffing: Hires the best talent available from inside or outside; is not afraid of selecting strong people; assembles talented teams.

Leading Associates: Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with associates on work and results; brings out the best in associates.

Client Focus: Is dedicated to meeting the expectations and requirements of internal and external clients and partners; talks and acts with clients in mind; establishes and maintains effective relationships with clients and partners and gains their trust and respect.


This individual must demonstrate the ability to assume leadership and project management responsibilities for influencing change across a diverse range of stakeholders.

Core Capabilities:

5-7 years of experience in IT software asset management with increasing leadership responsibilities. Proven experience in managing infrastructure organizations and a deep ITIL background. Partners with People to execute and refine process and procedures in all regions.

Possess the ability to influence down and across the organization with the ability to interface with senior leaders

Strong track record of implementing operational improvements to support strategies, able to influence organizational change.

Proven results in working within a high performance work team and gaining credibility with multiple stakeholders.

Expertise in Flexera, MS Excel, PowerPoint, Word, Visio, SAP Financials

Minimum Education Level: Bachelor's Degree or equivalent experience

% of Travel Time: 10%

Thinks Strategically: Takes a broad view of the business, industry, and consumer environment to anticipate

and plan for the future. Identifies the focus and defines where to play, how to win and what capabilities and

management systems are required.

Aligns and Engages the Team in the Vision: Provides clarity to each team member on their role in achieving

the vision, strategy, and goals.

Embraces and Initiates Change: Distinguishes what to preserve and what to change. Has the courage to

initiate and lead the changes that drive success.

Develops Talent and Capabilities: Identifies and cultivates essential skills and attributes to maximize

individual contribution and engagement.

Energizes and Enables Others: Ignites passion and releases potential to drive success.

Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion

of diverse knowledge, skills, and experiences to achieve results.

Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly

mobilize to adapt to changing needs and demands.

Drives Creativity and Innovation: Focuses on areas of highest potential. Creates newness or connects

knowledge in new ways to create the unexpected. Ensures that the creativity and innovation pipeline

are aligned to achieve strategy and goals.

Strives for Excellence in Execution: Proactively seeks ways to improve personal and organizational

effectiveness to meet current and future business needs. Learns equally from successes and failures.

Job: Information Technology / GIS

Primary Location: Americas-US-NY-Melville

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: Yes, 10 % of the Time

Job Number: 162638