The Estee Lauder Companies Sr. Account Coordinator – Travel Retail in Miami, Florida

Sr. Account Coordinator – Travel Retail

Brand: Clinique



Sr. Account Coordinator

Brand: Clinique, ADF &

Lab Series

Territory: North America

Reportsto: Area

Sales Manager

Supervises: Consultants &

Counter Managers


Miami, FL


Achieve excellence in Point of Sales

Execution concentrating in training & developing Counter Manager/Beauty

Advisors/Consultants through onsite training, visual merchandising and

marketing activities, including execution and follow up of promotional programs

and customer management (CRM & Client Registry). This focus must result in

maximized retail sales and increased market share.


Budget :

No charge allocation management in

agreement or in conjunction with ASM.

At a point of sales level, warrants

that agreements are respected and that Brand resources are used efficiently.

Sales :

Ensure proper execution of HPP/SPP


Retail sales maximization through

point of sales execution.

Informs ASMs of stock issues and

liases with store management/warehouse/operations management to solve problems.

Market Share/Competitive Activity:

Maintain accurate and up to date

client registry at point of sales

Gain market share through in-store


Reports on brand / product performance

as well as competitive performance and activity.

First offensive line in in-store space

battles and share of voice.


Set goals for sales staff and follow

up on previous goals.

Identify strengths and weaknesses and

take necessary action to improve their abilities.

Train staff on proper

planning/execution/follow up of at counter event, client registry, customer

relationship management and product launches.

Marketing :

Responsible for the timely execution

of all in-store programs according to retailer marketing calendar.

Provides firsthand knowledge and

recommendations on product mix and assortments.

Responsible for the Brand image and

highest possible standards following region policy.

Management :

Responsible for the management, local

training and motivation of Beauty Advisors.

Train and motivate store staff.

CustomerRelations :

Maintains excellent customer relations

at as many levels possible between the brand and the retailer



  • Bachelor’sdegree is required

  • Minimum 2 yearsof business experience preferably in marketing, sales and/or customerrelations as a beauty advisor or counter manager.

  • Proven abilityin make-up application

  • Willingness totravel up to 75% of the time.

  • Willingness tospend up to 75% of the time in-store.

  • Computerknowledge of Windows, Word, Excel, Outlook and PowerPoint

  • Willingness towork out of home office, if necessary

Job: Sales

Primary Location: Americas-US-FL-Miami

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 162626