The Estee Lauder Companies AIM Guest Services Representative (Full Time) in Minneapolis, Minnesota
AIM Guest Services Representative (Full Time)
Aveda, America’s premier creator and marketer of plant-based haircare, skincare, make-up, PureFume™ and lifestyle products seeks an Guest Relations Coordinator (Part-Time) to provide excellent interpersonal relations with all Institute guests, students and team members.
Each Aveda employee will practice an individual commitment to sustainability and environmental responsibility in the workplace. We aim to steer society in a more sustainable direction for our benefit and the benefit of generations to come.
Key Responsibilities :
Assist high volume of guests upon arrival and departure
Resolve guest challenges independently with fair and positive resolution
Process service sales transactions / responsible and accountable for daily revenues
Ensure maximum booking capacity through knowledge and understanding of Salon Biz and Aveda Institute policies and procedures
Suggest additional services and treatments when making guest reservations
High school diploma required.
Cosmetology license preferred.
Minimum 2 years customer service.
Must have flexible availability, Monday – Saturday, 8:00 am – 10:00 pm
Previous computer experience.
Minimum typing speed 30 wpm.
Ability to sit or stand for long periods of time.
Familiar with cosmetology terminology.
Excellent customer service and communication skills required.
We are an equal opportunity employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
Job: Customer Service
Primary Location: Americas-US-MN-Minneapolis
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 165094