The Estee Lauder Companies Director, Global Digital Education Development in New York, New York
Director, Global Digital Education Development
Brand: Estée Lauder
for the strategic development of Global digital learning content, elevating
Beauty Advisor expertise, the consumer service experience and driving retail
sales in all markets. Oversee content
management of ELX—our global digital learning platform—to elevate engagement
and productivity of Beauty Advisors and selling staff globally.
Digital Learning Platform
Leadthe conceptualization, writing and development of all digital content for ELXglobally
Overseethe planning and timely implementation of all learning content for ELX for allregions to support business and regional market needs.
Research digital and learning trendsto develop innovative content to elevate learning and user engagement.
Immersion in BeautyAdvisor and field culture to understand nuances of consumer experience andselling behaviors.
Work closely withregional education teams to ensure market relevancy and content aligns withmarket needs.
Work closely withMarketing, Product Development and Legal in developing learning content toensure alignment with brand objectives and priorities.
Manage, coach anddevelop direct report (Global Education Manager) in the conceptualization,writing and development of digital learning content.
- Responsible for conceptualization, writing and development ofproduct communications and selling strategies for seasonal launches toinclude fact sheets and teaching templates.
Position requires 8 years learning and development related experience
Strong writing/communication skills a must
Digital learning experience preferred
Candidates should possess learning agility and ability to adapt ina fast paced and collaborative team environment
Job: Education / Training
Primary Location: Americas-US-NY-New York
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 162152