The Estee Lauder Companies Director, Retailer.com Clinique in New York, New York
Director, Retailer.com Clinique
Clinique: Director, Retailer.com
In 1968, a savvy beauty editor asked a leading dermatologist “Can great skin be created?” Clinique was born. Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. A custom-fit philosophy extends to Clinique Colour, which opens all skin types and tones to the joy of possibilities. Proudly allergy-tested and 100% fragrance-free, Clinique’s skin care authority is truly global. Clinique is always different. And always will be.
The Director of Retailer.com will be responsible for developing the Retailer.com strategy and long term vision while leading Clinique Retailer.com business to ensure overall sales growth and profitability.
Reporting to the Executive Director, Global eCommerce, this role will work strategically along-side the North America Marketing and Regional Directors to support and deliver sales targets and new business initiatives, building strong collaborative relationships with our top performing accounts’ eCommerce senior stakeholders (Macy’s, NordStrom, Sephora, Ulta and Belk).
Drive sustainable and profitable growth for key Retailer.com accounts by leveraging unique Clinique brand strengths
Ideate and implement long term growth plans that scale across all Retailer.com partners
Lead partnership with cross functional stakeholders in order to influence and drive change
Oversee channel businesses and relationships with online retailer business partners.
Build strong relationships with senior stakeholders at Retailer partners
Negotiate with retail partners to secure innovative and increased brand exposures across the Retailer’s digital customer touchpoint offerings
Identify opportunities to build and drive retailer.com business to achieve sales and brand goals
Oversee and ensure new programs/content grow within retailer.com businesses through implementation of special programs, customer acquisition and retention, and online marketing
Monitor Retailer.com business to achieve fiscal sales goals, tracking overall accounts monthly sales targets
Oversee strategic sampling decisions and ensure best possible ROI
Review metrics and analytics to drive smart programming decisions
Drive Omnichannel strategies specifically for the Clinique by partnering with NA brand, Program Directors, Retail Partners, etc.
Align Online and in-store retailer offerings to ensure seamless customer experience across touchpoints
Influence internal and external stakeholders to invest additional resources and funds to drive revenue generating efforts
BS/BA required - MBA desirable.
10 years work experience in sales and marketing at a retailer or brand. eCommerce & digital marketing highly preferred.
Omnichannel experience is highly desirable
Prefer retailer e-commerce experience, or brand portfolio experience
Must be a brand advocate and team player
Capability to drive results in a highly matrixed organization with competing priorities
Proven track record of delivering in a fast-paced, deadline-driven environment
Excellent verbal and written communication skills
Detail oriented and ability to multi-task
Aptitude for working with Internet tools (i.e. web-based reports, databases and various multimedia technologies)
Strong organizational skills
Job: Online / E-Commerce
Primary Location: Americas-US-NY-New York
Job Type: Standard
Shift: 1st (Day) Shift
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Job Number: 174867