The Estee Lauder Companies Director, Retailer.com Clinique in New York, New York

Director, Retailer.com Clinique

Brand: Clinique

Description

Clinique: Director, Retailer.com

In 1968, a savvy beauty editor asked a leading dermatologist “Can great skin be created?” Clinique was born. Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. A custom-fit philosophy extends to Clinique Colour, which opens all skin types and tones to the joy of possibilities. Proudly allergy-tested and 100% fragrance-free, Clinique’s skin care authority is truly global. Clinique is always different. And always will be.

The Director of Retailer.com will be responsible for developing the Retailer.com strategy and long term vision while leading Clinique Retailer.com business to ensure overall sales growth and profitability.

Reporting to the Executive Director, Global eCommerce, this role will work strategically along-side the North America Marketing and Regional Directors to support and deliver sales targets and new business initiatives, building strong collaborative relationships with our top performing accounts’ eCommerce senior stakeholders (Macy’s, NordStrom, Sephora, Ulta and Belk).

KEY RESPONSIBILITIES:

  • Drive sustainable and profitable growth for key Retailer.com accounts by leveraging unique Clinique brand strengths

  • Ideate and implement long term growth plans that scale across all Retailer.com partners

  • Lead partnership with cross functional stakeholders in order to influence and drive change

  • Oversee channel businesses and relationships with online retailer business partners.

  • Build strong relationships with senior stakeholders at Retailer partners

  • Negotiate with retail partners to secure innovative and increased brand exposures across the Retailer’s digital customer touchpoint offerings

  • Identify opportunities to build and drive retailer.com business to achieve sales and brand goals

  • Oversee and ensure new programs/content grow within retailer.com businesses through implementation of special programs, customer acquisition and retention, and online marketing

  • Monitor Retailer.com business to achieve fiscal sales goals, tracking overall accounts monthly sales targets

  • Oversee strategic sampling decisions and ensure best possible ROI

  • Review metrics and analytics to drive smart programming decisions

  • Drive Omnichannel strategies specifically for the Clinique by partnering with NA brand, Program Directors, Retail Partners, etc.

  • Align Online and in-store retailer offerings to ensure seamless customer experience across touchpoints

  • Influence internal and external stakeholders to invest additional resources and funds to drive revenue generating efforts

Qualifications

QUALIFICATIONS:

  • BS/BA required - MBA desirable.

  • 10 years work experience in sales and marketing at a retailer or brand. eCommerce & digital marketing highly preferred.

  • Omnichannel experience is highly desirable

  • Prefer retailer e-commerce experience, or brand portfolio experience

  • Must be a brand advocate and team player

  • Capability to drive results in a highly matrixed organization with competing priorities

  • Proven track record of delivering in a fast-paced, deadline-driven environment

  • Excellent verbal and written communication skills

  • Detail oriented and ability to multi-task

  • Aptitude for working with Internet tools (i.e. web-based reports, databases and various multimedia technologies)

  • Strong organizational skills

Job: Online / E-Commerce

Primary Location: Americas-US-NY-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Job Number: 174867