The Estee Lauder Companies HR Associate, Employee Services Operations, FG, CCS, NAFF and Global Retail Channel in New York, New York

HR Associate, Employee Services Operations, FG, CCS, NAFF and Global Retail Channel

Brand: Estée Lauder Companies Corporate Departments


This position will be responsible for delivering quality HR support across the North America Affiliate including Global Retail Channel, Corporate Sales, and Fashion Group. The role partners with North America HR Leadership to support HR and North America business strategies while working closely with Employee Services and HR Centers of Excellence on best practices and standardization of processes and procedures. The role is located at 767 5th Ave New York, NY 10053.

Primary Responsibilities:

  • Annualized HR Calendar: Well versed in calendar and associated actions to support key business deliverables. Ability to anticipate and successfully execute annual HR processes (performance management, talent planning, merit, bonus, etc) in partnership with NA HR team.

  • Compensation analysis: creation and review of manager and below job descriptions in partnership with compensation to determine title, level, job grade and understand how role fits into overall proposed structure

  • Recruitment and Recruitment operations: Act as a liaison with the Talent Acquisition team as it relates to recruitment, creating job requisitions and posting positions in Taleo.

  • Performance Management and compensation processes: responsible for managing the performance development plan process in partnership with the Senior HR Business Partner. Includes assistance with drafting communications to client groups, entering employee information for PDP rating, bonus and IP rating into GWT (compensation system), tracking and maintaining records of PDP forms to ensure all signatures for each review and all reviews are received to ensure compliance, audit of data for accuracy, distributing merit, bonus and equity information to appropriate managers (for PDP process) and managing calendar year bonus process. Promotions and adjustments - Work with recommending managers and compensation leaders to determine adjustments and promotions in accordance with company policy and standardized procedures.

  • Employee Relations: Guide employees and managers through employee relations issues. Guide managers through performance management and performance improvement planning process – including verbal and written – in order to reach appropriate resolutions.

  • Talent Planning: support and partner with VP and Director HR Business Partners with talent planning and talent council meetings. Includes meeting with managers to support with completion of documents, providing guidance on process, and roll up of forms and data to Senior HRBP. Own reporting and data analysis for brand/function - ensuring data is accurate; meeting with Senior HRBP regularly (monthly) to review agreed upon dashboards, etc. This will also include tracking movement across the function - new hires in (who they are; what they bring to us); movement of existing employees into new roles (highlighting HIPO vs. other moves); exits - planned and voluntary. Tracking assessment of talent against functional/leadership competencies and the learning and development actions we are taking. Partner with Management on successful talent management and career coaching in order to drive high performance.

  • Understanding Client Group Business: ability to understand client group business strategy and needs as it relates to talent and HR Operations.

  • Administration: handle payroll and time and attendance issues, create and maintain work structures and job strings for client groups, ensure data accuracy for client groups (i.e. supervisors and employees listed in client group), act as a point of contact for people managers as it relates to various processes including: documents required for new hires, job data changes, data corrections, and separations that are unable to be processed in MSS. Partner with the Disability Management COE for all leave of absence requests, short term/long term disability, and workers compensation claims. Complete new hire paperwork and conduct onboarding meetings for new employees to ensure a seamless onboarding experience. Strong attention to detail/focus on data validity in all day to day transactions and review of employee records.


  • Minimum 2 years’ experience preferably in a related Human Resource role

  • Bachelor’s degree or HR certification preferred

  • Excellent organizational and multi-tasking skills

  • Ability to prioritize and manage multiple projects from end to end

  • General analytic and problem solving skills

  • High attention to detail

  • Strong interpersonal communication

  • Pro-active and responsive

  • Ability to work in ambiguous circumstances at time

  • Maintain confidential information

Job: Human Resources

Primary Location: Americas-US-NY-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 163060