The Estee Lauder Companies Sales & Education Coordinator, New York City, Bobbi Brown in New York

Sales & Education Coordinator, New York City, Bobbi Brown

Brand: Bobbi Brown



The primary objective of this position is to drive retail sales in assigned doors and to provide education support through counter coaching, artistry training, and event participation.


  • Work with Account and Education & Artistry Executives to determine and address the needs of individual artists and stores.

  • Work with Education & Artistry Executive on training techniques, artistry skills and product updates.

  • Drive retail sales to achieve plan.

  • Develop artistry, selling and clientele skills of Makeup Artists through hands on demonstration, Makeup Lesson coaching and follow up

  • Represent Bobbi Brown at assigned Sephora doors, maintaining Call Cycle commitment, supporting with Brand Focus Days, BBR meetings, Events and gondola maintenance

  • Lead, and support, lower volume events in local and outlying markets as Featured Artist

  • Review retail performance using DBR.

  • Partner with AE/ EAE to identify the developmental needs of Makeup Artists.

  • Act as a Coach for Intro to Bobbi orientation program, including working one-on-one with each new hire within their first week on the job.

  • Demonstrate strong Bobbi Brown makeup artistry skills

  • Conduct trainings as needed, including Intersell trainings, counter coaching, in-store workshops, specialized retailer programs

  • Assist EAE, as needed, during Basic and Seasonal training seminars

  • Support each retailer’s Clientele system by coaching Makeup Artists on proper Clientele procedures to increase client base and build relationships with customers.

  • Ensure that each makeup artist properly utilizes sales building tools such as appointment books, clientele and replenishment systems, outreach programs, promotional calendar, and special events.

  • Communicate education needs to AE and EAE.

  • Recognize top performers and provide positive feedback

  • Recruit new potential candidates and pre-screen for future positions.

  • Assist Business Manager and team as they prepare for upcoming events

  • Coach teams on appointment bookings following the information in the event guidelines.

  • Identify key local freelance and coordinate freelance artists for events.

  • Provide assistance in the preparation and transportation of makeup caddies and supplies for events. Assist teams with event set-up

  • Monitor and reinforce image guidelines and dress code.

  • Maintain merchandising guidelines and counter cleanliness.

  • Communicate with store management during each visit.


  • 2 years relevant work experience, including 1 years experience as a Bobbi Brown Artist or Business Manager.

  • A proven track record of planning and executing events, achieving retail sales plans, and demonstrating outstanding customer service skills.

  • Strong leadership, communication, and makeup artistry skills.

  • Superior organizational skills.

Job: Sales

Primary Location: Americas-US-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: No

Job Number: 162888