The Estee Lauder Companies Education Executive (Phoenix), Estee Lauder in Phoenix, Arizona
Education Executive (Phoenix), Estee Lauder
Brand: Estée Lauder
To educate Beauty Advisors by providing them with the product knowledge and sales skills necessary to meet productivity goals and service standards. This will be accomplished through the following core competencies: Seminar, In-Store Development, and Account Coordinator, Business Manager and Counter Manager development.
1) Seminar Administration and Execution
Executes seminars and all education programs to achieve desired business results.
Teaches Beauty Advisors of varying levels product knowledge and behaviors to enable them to consistently achieve and exceed Sales and Service Expectations and Make the Day.
Inspires and empowers Beauty Advisors to be more productive by modeling, teaching and reinforcing brand-defining behaviors.
Adapts seminar to custom-fit needs of account and level of audience.
Resource for in-depth product knowledge and point of sale expertise to establish brand authority.
Effectively facilitates every level of Estee Lauder Seminar by utilizing Adult Learning Principles.
2) In-Store Development
Focus in store time in key focus doors (determined seasonally).
Strategize with sales partners to develop, execute and follow-up on focus-door action plans.
Communicate with sales partners to ensure consistent in-store message.
Utilize Talent Plus to coach and develop the team to increase productivity and results.
Share insights and knowledge gained to impact seminars and raise awareness for the brand at point-of-sale.
3) Development of Account Coordinators/Beauty Advisors/Counter Managers
In partnership with Account Executive, assess skills and developmental needs. Develop a comprehensive plan to orientate, develop and retain new managers.
Acts as a role model, coaching Beauty Advisor behaviors that drive sales objectives and brand equity.
With Account Executives, plan Counter Manager meetings that reinforce and drive point of sale strategies.
Provide feedback to New York regarding Counter Manager leadership programs, products, needs and competitive activities.
Manage allocated T & E and Air Travel budget. Report all appropriate expenditures on-time, following mandatory corporate policy and procedures.
Manage seminar administration including:
a) Product and Tool inventory control.
b) Partner with Account Executive and Field Education Director assistant to ensure Beauty Advisors are enrolled in appropriate seminars and have overnights where appropriate.
c) Report final seminar attendance, overnights and ensure calendars are up to date.
The candidate should have a 4 years of experience in sales or education. Candidates must have strong developmental and indirect management experiences which have been demonstrated by positive past sales performance. Solid coaching, leadership and communication skills are also a must.
Job: Education / Training
Primary Location: Americas-US-AZ-Phoenix
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 162904