The Estee Lauder Companies Fragrance Specialist, RS Centurion in Pretoria, South Africa

Fragrance Specialist, RS Centurion

Brand: Aramis and Designer Fragrances

Description

Position Summary:

  • Achieve all Brands key performance indicators and targets

  • Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.

  • Ensure s represents brand in a positive and professional manner at all times

  • Fosters excellent working relationships on counter and with the wider business and retailer.

  • Drive transactions by proactively promoting new products and additional tasks.

Key Roles & Responsibilities:

  • Achieve sales targets.

  • Create ways to achieve sell through targets e.g. On counter Special Events.

  • Ensures customers are treated professionally at all times/Service excellence .

  • Record all sales on a daily basis and be the sales expert.

  • Recruit new customers to the brand.

  • Monitor competitor brands.

  • Ensure client registry is kept up to date at all times.

  • Ensure all clients are informed timorously of promotions and special events.

  • Ensure all sales are recorded on a daily basis according to the standard.

  • All customer returns to be handled according to policy.

  • Ensure in store promotions are organized effectively and timorously.

  • Attend training courses as and when scheduled.

  • Ensure knowledge levels are accurate and up to date.

  • Ensure that attendance is punctual and professional.

  • Ensure a full, clean and neat uniform is worn at all times whilst on duty and ensure personal hygiene levels are at a high standard.

  • Ensure counters, shelves and cupboards are kept clean and dust free at all times.

  • Ensure discontinued stock is removed.

  • Ensure cleaning tools are stocked and in good condition.

  • Ensure all testers are clean and in good condition.

  • Ensure there are sufficient stock for all sku’s and promotions.

  • Ensure display is per merchandising guideline.

  • Ensure that collateral corresponds with promotion

  • Consolidate sales records weekly and then monthly as per required standard

  • Ensure stock counts are done monthly and recorded timorously

  • Ensure stock levels are maintained according to standard

  • Ensures reports are submitted accurately and timorously

Qualifications

  • Grade 12

  • Retail Cosmetics/ Fragrance Experience

  • Ability to work retail hours

Job: Retail - Store

Primary Location: Europe, Middle East, Africa-ZA-GT-Pretoria

Job Type: Standard

Schedule: Full-time

Shift: Variable

Job Number: 176164