The Estee Lauder Companies Artist & Training and Development Coordinator in Sydney, Australia

Artist & Training and Development Coordinator

Brand: MAC


At M.A.C the customer is at the core of our business. Our people are humble, personable and empathetic. We make others feel valued by building trust. We connect with others through sharing our experiences and engaging in conversation. As a team we are committed to our goals and operate transparently and inclusively. We trust and support each other and are compelled to achieve team success.

An amazing opportunity is now available for a passionate individual to join the M.A.C Training Team.

This Sydney based role will assume responsibility for supporting the Training Function. They will build collaborative relationships with the Head Office Support Team and Instore Retail Teams.

Reporting to the National Training Manager, the successful candidate will be responsible for but not limited to:

Ensuring Customer and Market Growth:

o Organize & Coordinate regional and in house AT&D trainings and annual conferences.

o Communicates with and maintains solid working relationships with senior management and within internal departments.

Managing Operational Effectiveness:

o Ordering product samples/periodicals/ office supplies as required.

o Provide administrative tasks to the Training function – this includes completing monthly updates of the Skills certification database , maintaining the Calendar for both the departments and booking of training rooms for each state.

o Quarterly training room forecasts & brush ordering

o Update Training sample ordering, and Global share downloads.

o Coordination of Basic Training attendees and facilitators materials, product.

o Prepare and organize itineraries for incoming Training and Sales visitors

o Coordinate postage for all training related items to store and for the training team

o Forecasting and executing Gratis gifts

Improve Business Processes:

o Provide training data as requested including skills certification each month for the RT’s and TM’s

o Establish & maintain spreadsheet reports for training productivity measures nationally comparing forecasts against previous year.

o Maintain all training related spreadsheets with updated information during fiscal.

o Maintenance of Training spaces inclusive of Training Cupboards, warehouse space & compile areas.


The following requirements are part of the role:

  • Is responsive to all communication received and with a sense of urgency

  • Acts ethically, and builds trust through reliability and authenticity

  • Takes fresh perspectives and flexible in response to change

  • Results oriented, with high drive to meet objectives and standards

  • Listens openly and sends convincing messages

  • Handles difficult and tense situations with diplomacy and tact

  • Works with other towards shared goals

You will be expected to represent the brand flawlessly in all facets of the business.

It is essential that the successful candidate is proactive, leads by example & a ct as a role model by demonstrating the highest standards Customer Service.

Advanced computer skills (Word, Excel, and PowerPoint & Outlook) and sound writing skills are also essential.

If you are ready to take your career to new heights and continue your M* A* C story , then apply now!

Job: Education / Training

Primary Location: Asia Pacific-AU-NSW-Sydney

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: No

Job Number: 178295