The Estee Lauder Companies MAC- Regional Manager of Artist Training – Ireland, Scotland & North East England- Maternity Cover in Ireland

MAC- Regional Manager of Artist Training – Ireland, Scotland & North East England- Maternity Cover

Brand: MAC

Description

MAC have an

exciting opportunity to appoint an acting REGIONALMANAGER of ARTIST TRAINING maternity cover, to work closely alongside the

Regional Sales Manager to ensure consistency in service and to drive

productivity and sales in all stores across the region.

We are

looking for a dynamic and inspirational Manager who will work with the regional

training team to ensure brand standards are met nationally. You will be required to assist in overseeing

and facilitating the training and development of MAC Trainers and Artists in

order to achieve MAC retail and service objectives.

Qualifications


Ensure Excellence in Execution ofArtist Training & Development (AT&D) Fundamentals

o Maintaining MAC standards of

execution for all core training, Skills Certification and in store support by

training, observing and coaching the regional AT&D team on training

content, facilitation and communication skills.

o Overseeing the in-store follow-up

on AT&D Fundamentals to ensure training initiatives are effectively

translated into field behaviours that support excellence in service, artistry

and product knowledge.

o Leading the regional AT&D

team to achieve Skills Certification objectives through In Store Support,

collaboration with Retail Managers and coaching of MAC Artists.

o Assessing and communicating the

effectiveness of training initiatives.

o Identifying and communicating

training needs of MAC Artists to the Regional Director Artist Training.


Employee Development &Management

o Lead development and mentoring of

Trainers

o Assist in facilitating training

programs to meet the developmental needs of AT&D team.

o Provide clear, constructive

feedback on a regular basis Trainers on their job performance.


Development of regional educationstrategy and lead the execution of it by:

o The RMAT will be expected to work

in close partnership with the Regional Sales Manager by working at store level

to identify training needs to ensure a tailored by-door and regional strategy

is communicated, implemented and consistently followed up for results.

o Participating in regularly

scheduled strategy planning meetings with the Regional Sales Manager and

cascading key information to field.

o Support and develop Trainers and

teams in store to ensure al MAC employees have the necessary skills required to

successful achieve brand KPIs.

SKILLS / COMPETENCIES

  • Excellent leadership, coachingand communication skills

  • Proven record deliveringoutstanding training and facilitation.

  • Proven ability to identifytraining needs and generate focused action plan

  • Strong conflict resolutionskills.

  • Ability to function in afast-paced environment.

  • Management experience required,including previous experience in a similar environment.

  • Strong proficiency with MicrosoftOffice packages

  • Candidates should live withinIreland, Scotland and North East and have flexibility to travel across theregion (as far as Aberdeen to Middlesbrough)

Job: Education / Training

Primary Location: Europe, Middle East, Africa-Ireland

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 179214