The Estee Lauder Companies Assistant Education Manager in South Korea

Assistant Education Manager

Brand: Lab Series Skincare for Men

Description

O BJECTIVES

  • Educate LS GAs & vendors’ BAs to have strong brand philosophy, product knowledge and selling skills with deep understanding consumers’ behavior to increase overall retail sales and improve service quality to maximize consumers’ satisfaction

  • Arrange and conduct basic/regular training for new product launches and all high profile promotions in conjunction with other functions

ACCOUNTABILITIES

  1. In Class Training (50%)

Education Material Translation & Development for LS GAs and vendors’ BAs

  • Translation & production of all education materials according to NY Education Guideline (LAB Series Certificate, Basic, Mini Basic, New product training, service and selling skill solutions, etc)

Education Planning

  • Plan & update Education calendar according to marketing calendar

Conducting Education Seminar

  • Plan & prepare education seminar to ensure that

  • Discovery Seminar, Advanced selling skill seminar and all follow up training to refresh employees

  1. In Store Coaching (30%)

Plan & develop field coaching Support

  • Monthly focus selling tip & DM response guide development

  • Event PT Material & Filed Education material development

  • Localize and develop counter managers leadership & GA development program

Provide timely feedback & evaluation to SEE

  1. Others (20%)

GA grooming - Ensure GAs adhere to brand’s image as well as high standard of grooming and hygiene.

Communicate with regional & NY office effectively.

Support & cooperate with MKT & Communication functions to deliver integrated message to counter and consumers.

Provide counter supplies (uniform, shoes, counselling chart, badge, bag, sample stickers etc)

Qualifications

Education

University level education or equivalent

Experiences

5 years of education experience within the cosmetic industry

Functional Competencies

Excellent communication skill

Self-starter and ability to motivate others

Excellent presentation skill

Excellent multi-tasking ability

Job: Education / Training

Primary Location: Asia Pacific-Korea, Republic of

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: No

Job Number: 165076