The Estee Lauder Companies Specialist Retail Education - Detroit in Detroit, Michigan

Specialist Retail Education - Detroit

Brand: Aveda


Position Summary:

Aveda, America’s premier creator and marketer of plant-based haircare, skincare, make-up, PureFume™ and lifestyle products seeks a retail education specialist to deliver engaging retail sales and service training to drive achievement of sales goals, service goals and retail benchmarks across channels.

Each Aveda employee will practice an individual commitment to sustainability and environmental responsibility in the workplace. We aim to steer society in a more sustainable direction for our benefit and the benefit of generations to come.

Key Responsibilities:

  • Deliver engaging retail sales and service training to individuals responsible for sales results across channels, including free-standing stores, department stores, Institutes and salons.

  • Lead and facilitate in-store and in-salon training modules on product knowledge, service behaviors and selling skills

  • Actively coach retail and salon team members on expected service and sales behaviors on the sales and salon floor (show & repeat)

  • Provide training and education to deliver established sales and education goals for the region

  • Responsible for ownership and animation of the store/salon retail merchandising

  • Assess and evaluate results of training and coaching and create plans to drive sales and continuously improve results

  • Maintain excellent partnership and coordination with retail and salon sales teams within the territory

  • Identify top performing stores and salons and share best practices from those locations across territory and with management

  • Participate on education conference calls within region to engage network in ongoing communication and sharing of best practices



High School


3 years experience including previous experience training in a retail environment

  • Demonstrated ability to deliver retail training/education plans that drive sales results to a diverse audience

  • Exceptional verbal and written communication skills

  • Exceptional presentation skills including the ability to present to large audiences

  • Strong knowledge and experience within a retail environment

  • An entrepreneurial spirit including the ability to make decisions as if the business were one’s own

  • Must possess a valid driver's license and proof of vehicle insurance

  • Ability to travel, lift up to 30 pounds on an occasional basis and transport own luggage while traveling


Must live within 20 minutes of assigned territory of Detroit, MI.

Job: Education / Training

Primary Location: Americas-US-MI-Detroit

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: Yes, 75 % of the Time

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Job Number: 178572