The Estee Lauder Companies EL Education Manager in ELCA KOZMETIK MERKEZ OFIS, Turkey
EL Education Manager
Brand: Estée Lauder
1. Ensures Customer and Market Growth
Works with sales team to meet sales objectives
Works with Area Sales Managers to evaluate needs of customers and their staff
Prepares training sessions and refresher classes for team when necessary
2. Manages Operational Effectiveness
Conducts training meetings, seminars, and workshops to include: basic training seminars, seasonal consultant training meetings, advanced modules geared to specific needs, on-going counter manager modules, regional conferences, new product and color launches, merchandising guidelines.
Schedules local training programs to support affiliate sales strategy and objectives; communicates and follows-up with affiliate Area Sales Manager to maximize all training programs; presents training strategy to regional management.
Ensures ordering, allocation, tracking and availability of products gifts, collaterals, samples and equipment, domestically and internationally
Manages the administration and budget in relations to training programs:
Plans training schedules
Evaluates consultant performance
Maintains travel and expense budget and prepares expense reports
Maintains field training budget and training materials inventory.
Establishes and maintains comprehensive information system on all Education materials relating to product knowledge, display concepts, sales techniques, promotion programs, and system/procedural requirements
Plans, executes and facilitates yearly Regional BA seminars.
Implements in-house development and production of Training printed materials.
Organizes and supervises shipping of training materials, uniforms and other incentives to domestic as well as international destinations.
3 . Improves Business Processes
Utilizes training strategy road map to analyze opportunities and suggest specific training strategies
Evaluates Special Events and reports recommendations/issues to regional management
Innovates, brings on Brand changes in the field and in the BAs representing the Brand.
Plans and thinks ahead, to achieve maximum training effectiveness and impact within the budget.
Works closely with Marketing manager to plan for a collective and comprehensive strategy for BA Training as well as Floor sales staff trainings
Researches and prepares cost comparison and analysis for major travel expenses
Thoroughly adapts and customizes all presentation and education materials for the different audiences.
Works with New York International Training Team to develop any specific programs needed for the affiliate
Evaluates the competition on a training level and reports recommendations/issues to regional management
4. Leads and Develops People
Motivates and develops consultants: serves as role model in image and professionalism
Monitors and encourages Brand image; recruits and hires consultants with sales staff
Conducts on-the-job education at counter
Leads and provides vision for the affiliate training activities
Assists Sales staff to design and implement incentive programs
Evaluates performance of Beauty Advisor and guides working at counters to ensure high standard of knowledge and performance
Acts with integrity – honors commitments and behaves consistently
Sets and communicates high workplace operating standards, values and expectations
Provides direction. Clearly communicates priorities and required results
Provides input in setting performance objectives for team
Clearly communicates priorities and required results with team
Primary Manager: Brand Manager
Minimum Years of Experience: 3-5 years relevant training or training-related experience
Job: Education / Training
Primary Location: Europe, Middle East, Africa-TR-34-ELCA KOZMETIK MERKEZ OFIS
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 181722