The Estee Lauder Companies Director of Corporate Sales in Fareham, United Kingdom

Director of Corporate Sales

Brand: Estée Lauder Companies



  • Leads the delivery of a £36.5M retail business operating within the UK across 3 channels;

Outlet FSS channel including the UK largest ELC FSS Bicester - £10.8m.

Employee Company doors channel

SPC channel (online ELC staff shopping portal)

  • Leads on achieving brand sales in line with agreed P&L (including NOP) targets for brand(s) in country, with signoff held by Corporate Commercial Director.

  • Works closely with Corporate Commercial Director to set strategies and goals for brand across all channels

  • Drives and leads marketing and education programmes to ensure teams are enabled to deliver goals

  • Identifies and recommends opportunities for the development and growth of the TCCS outlets and employee sales channels in the UK


  • Collaborates with Commercial Director, Finance Business Partner, HR Business Partner to set fiscal plans and efficient budgets and ensures alignment with Global finance teams.

  • Responsible for delivery of sales and NOP plans for brand

  • Identifies opportunities and risks, provides feedback to Commercial Director and develops recommendations and initiatives

  • In collaboration with management team, responsible for strategic direction of the brand.

  • Prioritizes key issues, responsible for engaging corporate resources where required and allocates team resources based on need.

  • Responsible for the cascade of brand strategy through brand conferences and management of field resources.

  • To develop and implement an appropriate education program to support a multi brand / outlet environment for all store management and team members to deliver excellent customer service

  • Build business partnerships with key internal and external influencers and stakeholders

Ensures Customer and Market Growth

  • Understanding the outlet consumer, who and why how the outlet consumer fits within the UK distribution.

  • Develop and drive implementation of distribution strategy based upon sound business and brand principles to include:

  • Coordinates Site Expansion, Lease negotiation and planning

  • Leads stores design, budgeting, creation & implementation

  • Leads activities associated with new door and market launches

  • Creates and maintains a network of cooperative relationships with business partners

Manages Operational Effectiveness

  • Streamlining operations, reducing costs, and implementing financial and management technologies to enhance efficiency of divisions operations

  • Full inventory Management for division

  • Oversees forecasts to ensure planning accuracy and appropriate inventory levels

  • Manage the inventory acquisition process to optimise sales whilst managing obsolescence and margin.

  • Drive consumer marketing strategy, creation and implementation, including promotional and VM.

  • Development and implementation of key merchandising guidelines and education applicable for a multi brand / volatile stock environment.

  • Ensures that division’s image and position are properly maintained in people and materials, in accordance with corporate standards.

Improves Business Processes

  • Collaborates with Corporate Commercial Director and UK Regional management to identify opportunities for streamlining operations, reducing costs, and implementing financial and management technologies to enhance efficiency of brand operations

  • Evaluates competitive challenges for brand and identifies opportunities for growth and profit enhancement.

  • Monitors competitive activity and trends in markets, customers, products, prices, and channels

  • Leads P&L analysis by door and takes appropriate actions to optimise NOP

  • Identifies opportunities and risks, provides feedback to Corporate Commercial Director and develops recommendations and initiatives

Lead and Develop People

  • Optimum organizational design and work force planning to ensure effective delivery of the plan through limited and stream lined structure, planning for department future needs

  • Sets performance objectives for direct reports and ensures performance plans are completed for all employees in the division

  • Cascades and provides direction. Clearly communicates priorities and required results.

  • Provides coaching, constructive feedback, development opportunities, and recognition to direct reports.

  • Sets stretching goals and provides direction, coaching and support to ensure they are achieved

  • Identifies opportunities to develop high potential staff through involvement in new projects, expanded accountabilities, promotions, and/or transfers.

  • Works through team to ensure proper training of all point-of-sale, area management, and office personnel.

  • Establishes and maintains high workplace operating standards and values.


  • Flexible to travel between 2 main offices - Kites Croft, Fareham / ONE Fitzroy Place, London / Corporate Stores / New sites

  • Able to work in a fast-paced environment, and make speedy proactive strategic decisions to adapt to a volatile environment

  • UK Divisional / Brand Sales experience National level or above

  • National Budgeting experience, Retail /Net & P&L Analysis

  • Strategy Creation experience to deliver Goals

  • Strong Leadership qualities

  • People Management experience for optimum organizational work force

  • People Performance planning

  • Experience on leading Marketing and Education strategies

  • Experience on generating New business and Innovations to conception to ensure Market Growth

  • Operational Experience across Multiple departments for reducing costs streamlining operations and enhancing efficiency

  • National Inventory Management experience

What could set you apart in the process?

  • Experience leading the successful growth of own brand or outlet stores

  • Ability to think outside the box with an Entrepreneurial mind-set

Job: Sales

Primary Location: Europe, Middle East, Africa-GB-ENG-Fareham

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 190277