The Estee Lauder Companies Employee Relations Advisor in Fareham, United Kingdom

Employee Relations Advisor

Brand: Estée Lauder Companies


Provide professional Employee Relations advice and support to employees and line managers, on a range of Employee Relations topics, including: Discipline; Grievances; Harassment and Bullying; Performance Management; Absence Management; Employment Law; Discrimination; Inclusion and Diversity; Reward; TUPE; changes to Workforce Planning; Employee Wellbeing; Contracts of Employment and Terms and Conditions of Employment so as to resolve complex and sensitive employment issues and queries in line with the Company’s policies and procedures, conditions of service, current employment law and established best practice.


Effective Decision Making

  • Take a daily operational lead on the management of HR casework, making independent and collaborative decisions in doing so. Maintain sufficiently detailed case notes (electronic and manual) ensuring that entries are up to date and accurate to enable effective case management

  • Contribute to and influence the decisions of others when making recommendations for example, advising on HR policies and procedures and agreeing a course of action

  • Identify solutions to challenging ER issues and present potential options and ways forward for consideration for the effective resolution of individual cases. This will sometimes involve complex issues where the information is diverse and conflicting


  • Develop and maintain strong and professional working partnerships with, Leadership Management and colleagues across the business to promote good and effective employee relations

  • Undertake coaching and mentoring of line managers to upskill proactive development of people management skills

  • Develop and maintain strong professional relationships with other HR colleagues and line managers to ensure consistent and effective solutions to Employee Relations matters which meet business needs

Planning and Organising

  • Plan and prioritise own work load containing a mixture of regular and ad-hoc tasks on a daily basis ensuring appropriate deadlines are met, including the administrative workload associated with these demands and priorities

  • Contribute to and support the development and implementation of new and revised HR policies, strategies and initiatives

  • Keep up to date and make effective use of all HR systems, databases and processes for workforce data storage and retrieval, analysis and reporting within own sphere of responsibility, including key performance indicators

  • Ensure case law and legislative changes are effectively communicated to other colleagues in HR and all levels of management

  • Collate, analyse and evaluate casework, evaluating information such as absence or casework statistics, identifying trends and advising on learning points and mechanisms for improvements. Produce reports and recommendations where necessary

  • Establish and develop an in-depth body of ER knowledge, employment law and best practice advice for HR and share this with colleagues including providing written updates and more formal training sessions as required

  • Provide support and guidance to new members of the team in relation to day to day processes and practices


Trusted Advisor

  • Exudes strong presence

  • Gains respect from all levels of the client group and HR Team

  • Excellent interpersonal skills to build trust and strong working relationships

  • A confident ability to advise and constructively challenge managers at all levels


  • An ability to make and deliver difficult or complex decisions in a positive manner

  • An ability to judge the severity of employment relation issues and determine where more experienced or specialist input may be required

  • Competency to coach managers and provide remote advice and support

  • Always willing to learn, do the thorough research, fact-finding, gather knowledge and not afraid to asks questions

Comfortable with Ambiguity and Complexity

  • Responds calmly to stressful situations

  • Able to acclimate and adapt quickly (to new projects, cultures and colleagues)

  • Considers a multitude of outcomes and implications and how they relate to the business outcomes

  • Pushes forward even when the right way forward are unclear or complex

  • Analytical skills, able to evaluate information from a variety of sources and prioritise actions and offer solutions appropriately

80% managing case work as indicated above

20% taking an active role in contributing to the ER Team, including personal development and Region wide policy / process changes


  • Excellent MS Office skills

  • Superior problem-solving skills

  • Ability to work collaboratively with teams as an individual contributor

  • Previous experience in ER, knowledge of employee legislation in Retail or similar field is desirable. Multi-site experience is an advantage

  • Able to manage personal workload in a fast paced environment, ability to prioritise whilst ensuring quality results is essential

Job: Human Resources

Primary Location: Europe, Middle East, Africa-GB-ENG-Fareham

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 191310