The Estee Lauder Companies Retail Operations Manager in Fareham, United Kingdom

Retail Operations Manager

Brand: Estée Lauder Companies Corporate Departments


We have an exciting opportunity for the right candidate to join the Retail Operations team at Estee Lauder Companies. Reporting to the Senior Retail Operations Manager, your role will be to direct the Operations team.

The Operations function oversees day-to-day cash and stock management in the FSSs and Concessions. Responsibility for cash management, extends to the completion of the retail bank reconciliation and the processing of refunds. The successful candidate will ensure that a high level of store support is given and that all reporting is completed in an accurate and timely manner.

In addition, this area of the department is responsible for supporting the set-up and closure of new stores and events. As these increase in frequency, a robust plan is needed to ensure the ability to trade as expected. You will ensure this happens.

All areas of this role will involve working with Brand and Corporate departments. It will involve regular travel to retail stores, internal brand meetings and ad hoc events.

Whilst not managing Retail Education, Retail Audit and Retail Development, an awareness and support of work in these areas is essential.


The role requires working within a busy team, supporting numerous stakeholders. The successful candidate must have the ability to not only manage their own time and appropriately prioritise tasks to meet the needs of the business, but also ensure their reports can do the same.

You must have awareness of operational processes within a retail environment and have experience of managing a team. An understanding of internal audit and retail risk would also be beneficial. Strong people and time management skills are essential.

Job: Retail - Corporate

Primary Location: Europe, Middle East, Africa-GB-ENG-Fareham

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 184148