The Estee Lauder Companies Digital Marketing Content Manager in Irvine, California

IT’S HAPPENING! ARE YOU READY TO BRING IT?

Digital Marketing Content Manager

The Digital Marketing Content Manager is responsible for the strategic development & management of online creative content strategy for TooFaced.com. This position is responsible for delivering a world class shopping experience through interactive content that elevates the Too Faced brand while driving conversion through strategic story-telling initiatives. The position will manage one direct report. Currently reports to VP of Digital.

About you:

  • You’re a master storyteller who can develop sensorial content strategies that drive conversion and emotional connection.

  • Results are important! You connect data to creative and product placement to meet KPIs and revenue goals.

  • You understand UI at a deep level, creating rich experiences that connect consumers to the brand in ways they cannot experience anywhere else.

  • You’re a hands-on leader that believes in working alongside your team and leading by example. You enjoy managing and growing people. Their success is your success.

  • You have a passion for building best-in-class customer journeys and optimizing content consistently.

  • You’re innovative and competitive, but a team player that works well cross-functionally to achieve strategic goals.

  • You’re a solution-oriented, creative thinker who is always on the cusp of cool, new ideas.

  • You’re highly organized, detail-oriented, and focused on quality control and execution efficiency.

This position will be based from Too Faced Corporate headquarters located in Irvine, CA.

THIS IS HOW YOU WORK IT:

Responsibilities:

  • Day-to-day execution of TooFaced.com including; product launch experience strategies, core category animations, seasonal storytelling, and promotional activations.

  • Strategic oversight of content development, including: collaborating with creative on digital photo shoots, blog development, asset deliverables, and copy for pristine messaging.

  • Maximize e-commerce performance (i.e., conversion rate, average order value, engagement KPIs), with particular focus on making continuous improvements in:

  • Search engine optimization

  • Online customer experience

  • Site search optimization

  • Product + Get The Look photography

  • Site content optimization

  • Innovative experiences that drive category/product growth

  • Ownership of executing all online creative, including homepage, collection, product, and experience pages

  • Partner with the Marketing team to create appropriate and relevant copy for each product, including customer-facing romance copy and product benefits

  • Work with photography team to ensure on-time deliverables for seasonal assortments, stylized content, and alternate image requirements

  • Work cross-functionally with site ops to develop cohesive merchandising across all categories of TooFaced.com to help drive average order value, units per transaction, and total site revenue. This includes partnering on the following:

  • Visual merchandising of products across the entire site to align with world-class story telling

  • Develop + forecast lifts to drive revenue through premium product placement and category elevation

  • Participate in creative and marketing concept meetings to identify and recommend appropriate product(s) to be featured in planned marketing campaigns, sales promotions, and monthly site animations

  • Take proactive role in working with the creative team to help shape the content asset development utilizing data

  • Take active lead in weekly ecommerce business reviews with VP, Digital. Supply analytics, content, and launch updates to ensure all areas are aligned.

  • Work closely with site operations to spearhead site upgrades, experience pages, new functionalities, and site optimizations

  • Use website analytics tools, Google Analytics + DOMO, to conduct regular analysis of content, product, and collection productivity to identify trends and opportunities

  • Regularly review competitive landscape for features and trends as they relate to best practices for online merchandisers

THIS IS WHAT YOU’RE MADE OF:

  • Qualifications

  • Strong experience (5+ years) managing all key business functions described above in an ecommerce environment

  • Demonstrated ability to analyze target customer groups, understand their shopping behavior and desires, and craft strategies that respond to these needs

  • Demonstrated success at growing an ecommerce, direct marketing, or multi-channel retail business through business and technical innovation – ideally with experience in both strategy development and operational execution

  • Strong understanding of SEO, content development, and blog management

  • Experience managing vendor relationships and negotiating contracts

  • Demonstrated ability to work in a fast-paced, entrepreneurial environment serving as a catalyst for change and managing multiple workstreams simultaneously

  • Highly organized, detail-oriented, and focused on quality control and execution efficiency

Job ID2018-1584

CategoryEcommerce/Digital Marketing

TypeRegular Full-Time

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Brand: Too Faced