The Estee Lauder Companies Bobbi Brown - Retail Artist Manager - John Lewis, Leeds - 37.5 Hours / 5 Days - Full Time, Maternity Cover in Leeds, United Kingdom
Bobbi Brown - Retail Artist Manager - John Lewis, Leeds - 37.5 Hours / 5 Days - Full Time, Maternity Cover
Brand: Bobbi Brown
Bobbi Brown Cosmetics is more than a make-up and
skincare brand, it is all about lifestyle; simple, clean and modern.
Bobbi Brown celebrates real women by empowering them
with the skill and know-how to be the best version of themselves. As Retail
Artist Manager, you will ensure your team of Retail Artists are performing to
the best of their abilities by motivating and leading by example. Working in
conjunction with the field team on strategy and team management, you will
ensure the brand objectives are delivered. In order to lead your team to
success, you will work alongside the Education, Artistry and Sales teams to ensure
their growth and development.
As part of our talented Management team, you will
consistently exceed the customer expectations acting as a role model for the
team by providing personalised lessons aligned to the brand philosophy of teaching
the customer simple “How To’s” in order to become her own make-up artist.
On a day-to-day basis, you will be responsible for
your team of Retail Artists’ performance by working with the Sales team to set
objectives based on the store’s business needs, empowering them to deliver and
to support their growth and development within the brand.
In order to ensure your store is delivering the
ultimate Bobbi experience to each customer and is competitive within the
department store, you will work closely with the business and the retailer to
implement strategy, create events that reflect the Bobbi philosophy and ensure
all aspects of the counter run smoothly.
The Bobbi Brown environment is an approachable,
friendly and inviting space for our consumer to visit and for you to work in,
therefore we encourage you to create strong positive working relationships with
your team to fuel this atmosphere.
MORE ABOUT YOU
Proven retail management/assistant retail management
experience preferably within cosmetics
The ability to provide inspirational, authentic and
personalized customer service
Previous business planning experience including
setting sales and customer service targets, sales analysis and staff scheduling
Previous retail operations experience including inventory
and facilities management and cash reconciliation
Proven track record of leading a team to achieve
sales and customer service targets
Experience of creating and executing in-store events
Ability to work retail hours including days, nights,
weekends and special events in a fast-paced work environment
Proven retail experience preferably within cosmetics
The ability to provide inspirational, authentic and personalized customer service
Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
Retail operations experience including inventory management and cash reconciliation
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Previous experience with retail point-of-sale software
Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Estee Lauder Companies is an equal opportunities employer.
We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Job: Retail - Store
Primary Location: Europe, Middle East, Africa-GB-ENG-Leeds
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 185200
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.