The Estee Lauder Companies BECCA Supply & Operations Planner in London, United Kingdom

BECCA Supply & Operations Planner

Brand: Estée Lauder Companies


An exciting opportunity has arisen within the BECCA Cosmetics team for a Supply Planner reporting into the BECCA Cosmetics Brand Manager with a matrix line into the Global Executive Director, Supply Chain.

This fulfilment position is responsible for the management of all outbound sales orders for Sephora EU/Douglas/UK accounts. They are the main point of contact between BECCA, the customer/internal sales team and our 3rd party warehouse on any order items. This role will be based in London, UK.

Key Responsibilities:

  • Review and process new sales orders from domestic and international clients with correct sku’s, quantities, pricing, and ship/delivery dates.

  • Right size inventory and optimise supply plans, including safety stocks positioning

  • Control excess, destructions and obsolescence inventory

  • Ensure the international markets have enough stock in warehouse at all times

  • Frequent communication with all global counterparts on timing of stock, NPL and fulfillment

  • Provide clear, accurate, proactive communication to accounts team on status of orders

  • Facilitate with third party logistics warehouse to have orders packed and shipped on time within customer’s vendor guidelines.

  • Work closely with UK EMEA BECCA teams to track new launch PO’s are submitted and processed within their allotted allocations and resolve any discrepancies prior to order approval.

  • Understand the specific requirements by market and customer for routing, scheduling, documentation, shelf life requirements, filing, and delivery appointments.

  • Prepare manifest with batch information for International customers who require a specific number of months of shelf life upon arrival in recipient country

  • Communicate any required order changes or special instructions to the warehouse.

  • Delegate priorities to warehouse when needed with clear communication of rationale.

  • Submit shipping instructions and coordinate pickups with 3rd party warehouse and customer freight forwarders.

  • Prepare documents in line with receiving country’s customer import requirements.

  • Track shipments through to delivery.

  • Reconcile any discrepancies between customer order and warehouse shipments and report to accounts team on shortages/overages.


Experience/Skills Requirements:

  • Previous experience within an inventory management or supply chain role, ideally in an FMCG organisation

  • NetSuite / SAP SCM experience or similar demand planning systems

  • Proficiency in the use of Excel, including advanced spreadsheet tools

  • Excellent communication skills and the ability to run highly effective meetings

  • The ability to multi task and demonstrate flexibility and under pressure.

The successful candidate will also demonstrate:

  • Accuracy and attention to detail

  • Strong analytical skills

  • Entrepreneurial spirit with an aptitude for systems process design

  • Effective time management & organisational skills

  • Enthusiasm to learn and evolve best practice

  • The ability to work as part of a team

  • Passion for the prestige cosmetics industry

Closing date for applications: Friday 17th December 2018

Job: Supply Chain - Corporate

Primary Location: Europe, Middle East, Africa-GB-ENG-London

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 1820252