The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.
The Estee Lauder Companies BECCA Temporary Distribution and Account Service Analyst in London, United Kingdom
BECCA Temporary Distribution and Account Service Analyst
Brand: Estée Lauder Companies
This fulfillment position is responsible for the management of all outbound sales orders for Sephora EU/Douglas/UK accounts. They are the main point of contact between Becca, the customer/internal sales team and our 3rd party warehouse on any order items.
Review and process new sales orders from domestic and international clients with correct sku’s, quantities, pricing, and ship/delivery dates.
Provide clear, accurate, proactive communication to accounts team on status of orders.
Facilitate with third party logistics warehouse to have orders packed and shipped on time within customer’s vendor guidelines.
Work closely with Sales Operations Manager to track new launch PO’s are submitted and processed within their allotted allocations and resolve any discrepancies prior to order approval.
Understand the specific requirements by market and customer for routing, scheduling, documentation, shelf life requirements, filing, and delivery appointments.
Prepare manifest with batch information for International customers who require a specific number of months of shelf life upon arrival in recipient country
Communicate any required order changes or special instructions to the warehouse.
Delegate priorities to warehouse when needed.
Submit shipping instructions and coordinate pickups with 3rd party warehouse and customer freight forwarders.
Prepare documents in line with receiving country’s customer import requirements.
Track shipments through to delivery.
Reconcile any discrepancies between customer order and warehouse shipments and report to accounts team on shortages/overages.
Previous experience in distribution, logistics, and order fulfillment area.
ERP experience a plus, ie: NetSuite/ SAP
Excellent communication skills (email phone)
Moderate Excel skills
Tenacious work ethic
Optimistic, positive and proactive attitude, team player
Detail-oriented and problem-solver
Note: this role can be based at either office in Fitzroy Place, London, or Kites Croft, Fareham.
Job: Supply Chain - Corporate
Primary Location: Europe, Middle East, Africa-GB-ENG-London
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 193307
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.