The Estee Lauder Companies Jo Malone Global Digital Education Coordinator in London, United Kingdom
Jo Malone Global Digital Education Coordinator
Brand: Jo Malone London
Position Summary: The role will support in the day to day maintenance of the Jo Malone London digital learning platform. Responsibilities shall include bit are not limited to asset and content management, translation workflow, KPI reporting, new market launch support, helpdesk management
Roles & Responsibilities
New Market Launch Support:
Collate all copy for product library and ensure accurate entry into excel.
Collate all product relate images and assets.
QA of all translated learning content.
User CSV collation and management.
Post launch performance reports.
Liaise with markets to create local e-learning helpdesk emails
Content and Asset Management/Translation Workflow:
Liaise with Global Creative to collate all relevant static visual assets for content production.
Create and manage Global Education visual asset bank.
Create and manage Global Education digital content library.
Manage all content on myworldofjomalonelondon.com across all languages.
Liaise with Regional/Market Education teams to ensure Content Creation Governance
- Resolve all queries on the English e-learning Helpdesk email.
Generate and cascade monthly KPI reports
Produce quarterly learning analytic reports to inform content creation.
Proven experience working in the e-learning space.
Experience with Drupal
Intermediate skill in Articulate 360
Advanced skill in Microsoft Excel
Intermediate skill in Adobe Indesign
Basic project management skills preferable
Job: Education / Training
Primary Location: Europe, Middle East, Africa-GB-ENG-London
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 190118