The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.
The Estee Lauder Companies Le Labo - Counter Manager - Harrods, London - 37.5 Hours / 5 Days - Full Time, Permanent in London, United Kingdom
Le Labo - Counter Manager - Harrods, London - 37.5 Hours / 5 Days - Full Time, Permanent
Brand: Le Labo
Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution ten years ago and today, we remain unconventional in the luxury perfumery market.
Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase.
Mindful in everything we do - from fragrance creations to where we choose to open a new boutique - our primary mission is to share the beauty of our craft with the world. It is more than just product;
Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.
Our distribution is intentionally selective: only 31 lab-boutiques worldwide and limited counters with curated partners.
Our global office is based in New York City and our European office is based in London. We are also a recent addition to the Estée Lauder family.
Job Description & Responsibilities
Our lab technicians are brand ambassadors. They are storytellers that share the beauty of our craft with our clients. Their mission is to create unique and memorable experiences for all who wander into our boutiques.
Ensuring a welcoming environment for client in the store
Sharing with the client his/her knowledge on the art of fine perfumery, on the brand, and on the collection
Compounding perfumes, labelling and boxing the products
Building client database by gathering all clients information
Addressing and successfully resolving client situations according to company philosophy and escalating to corporate level for specific request
In-store operational duties
Up-keeping the maintenance of the boutique
Monitoring the daily sales chart
Ensuring a full stock of merchandise on the floor and transferring from the stock room to the floor as needed
Assisting in monthly Supply Orders for partnering business
Assisting in in-store private events and corporate orders as well as additional brand projects
Assisting the store manager on the training of new hires
Strong work ethic
Passionate and ambitious
Take great care and pride in crafting every creation for the client
High energy, positive and optimistic personality
Team player, works well in a team environment to achieve a common goal
Curious to explore new skills
Strong organization and attention to detail skills
Multi tasking: prioritizing and managing time wisely
Ability to quickly learn new procedures and processes
Communication skills: excellent written, verbal & interpersonal skills
Job: Retail - Store
Primary Location: Europe, Middle East, Africa-GB-ENG-London
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 197884
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.