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The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.

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The Estee Lauder Companies Too Faced - CRM and Data Analyst (12 Month Fixed term contract) in London, United Kingdom

Too Faced - CRM and Data Analyst (12 Month Fixed term contract)

Brand: Estée Lauder Companies


We are looking to appoint a CRM and Data Analyst to sit within the UK Corporate Consumer Intelligence Team, for a 12month fixed term contract, to lead the analysis and mining of proprietary consumer data, delivering actionable insights and campaign execution that ultimately drive sales for the Too Faced brand.


  • Intellectual prowess (highly analytical & strategic)

  • Strong relationship management/interpersonal skills

  • Strong influencing skills

  • Strong project management

  • Complex problem-solving, innovative and creative thinking

  • Excellent communication and presentation skills

  • Versatile and able to work under pressure to deliver multiple projects to a high quality

  • High attention to detail


  • Advanced skills in Excel

  • Good to have but not essential - Experienced in data visualisation –Power Bi

  • Good to have but not essential - Experienced with Sales Force CRM

  • Experienced in performing analytics, segmentation, data mining and campaign management using SQL, SAS, SPSS, Google 360 or similar packages

  • Previous experience operating large-scale CRM systems or programs, plus knowledge of Technology stacks, SCV opportunities and partners


  • Experience in a Data Analytics

  • Experience in CRM and Insights with a proven track record of driving actionable insight

  • Experienced in CRM technology management, with an understanding of marketing and operational databases, segmentation, campaign management and statistical modelling

  • Experienced in successfully managing agencies and consultant partnerships

  • Experience in omni-channel strategy- development and implementation

  • Degree-level candidate required


  • Plan and oversee delivery of the Email marketing and CRM strategy to drive online traffic and revenue targets and relevant KPI’s

  • Responsibility for all newsletter and product-led Email marketing

  • Responsibility for database growth and lead development of Email production processes and system integrations.

  • Plan email calendar in collaboration with Online, NAM and Marketing stakeholders

  • Provide data insights and analytical reports for Too Faced.

Covering both marketing and commercial KPIs.

  • Assist Too Faced Marketing, NAM and Online to provide relevant insights

  • Tackle the challenge of extracting business intelligence from large data sets. Ability to see beyond the numbers. 1st party data, 2nd party and 3rd party.

  • Proactively suggest ways to visualise complex data sets, generating charts/tables that give insightful views of key business issues and opportunities

  • Liaises with Too Faced brand team to educate on the scheduling of published reports ensuring clear communication and how they can be used to identify key insights and trends – experienced in automation

  • Strong participant and contributor to the creation, sharing and learning culture to provide inspiration and relevant information to Too Faced

  • Partnering with our Data Agency and collaborating with the Corporate Media Director to create scalable statistical and analytical models

Job: Strategy / Business Development

Primary Location: Europe, Middle East, Africa-GB-ENG-London

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 1917518

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.