The Estee Lauder Companies Director, Global IT Agile COE in Long Island City, New York

Director, Global IT Agile COE

Brand: Estée Lauder Companies


Position Summary:

The role of Agile Coach is a unique opportunity to join the new and exciting IT Transformation Program and have an tremendous impact on the company-wide adoption of Agile/DevSecOps. Agile Coaching aims to enable people and teams to achieve their goals in an efficient way using various kind of agile techniques and methology while still being pragmatic. Being an Agile Coach is different from any other roles on the project as the person has to grow senses on multiple levels (individuals, team, and organization). The goal of an Agile Coach is to improve teams of developers and overall project management by increasing collaboration, innovation, and introducing techniques that promote adaptability and flexibility in the face of unpredictable circumstances.

This position is based in New York City and reports into the VP, Global IT Products & Platform

Job Description:

You will work closely with highly motivated teams, as well as senior product owners and stakeholders in both the business and technology, to ensure successful outcomes for Agile program participants. You will be a thought leader, a change agent, and above all, a role model and teacher. If you excel where vision, innovation, and a passion for constant improvement are critical; if you enjoy working with teams to realize their best; if you are a life-long learner, a critical thinker, and a strong team player, then this could be your next career.

Estee Lauder has embarked on a company wide Agile/DevSecOps initiative to transform how Business and Technology Teams collaborate to deliver value with greater alignment, speed, and productivity. We established the Agile Center of Excellence, with sponsorship and focus at the highest level, to develop this transformational strategy through guidance, governance, training, enablement, and culture change.

  • An experienced and respected practitioner of Agile: not just a Coach but a Player, with the credibility that comes from having experienced Agile adoption first hand

  • A passionate and articulate teacher of the “how” and “why”

  • A hands-on leader with a track record of high-quality delivery

  • A change agent and culture carrier

  • An excellent communicator with great people skills

  • An influencer, with strong persuasion skills and the courage and experience to challenge and advise senior leaders up to C-level executives

  • A lifelong student of continuous and ongoing experimentation, learning and improvement – someone who takes personal satisfaction from seeing teams learn and grow

  • An active follower of industry trends, a voracious consumer of Agile thought leadership, blogs, community activities, and other sources of insight

Responsibilities :

Provide hands-on coaching

  • Work 1 on 1 and in group settings with team members and stakeholders to embed Agile mindset and practices

  • Provide training, lead teams through Agile practices and ceremonies, and transition into an advisory role as team maturity grows

Influence and change behaviors

  • Model the appropriate Agile behaviors and act as a role model and culture carrier for the organization

  • Influence stakeholders’ Agile behaviors through direct feedback and guidance, and coach leaders to champion Agile leadership behaviors at all levels of the organization

  • Tailor Agile principles for each team, regularly assess project maturity and provide action plans for improvement

Be a thought Leader; challenge as needed

  • Work with team members including Product Owners and business stakeholders, to overcome adoption challenges and ensure success; for example to keep focus on business KPIs, or to brainstorm solutions

  • Push squads’ thinking and challenge them as needed; for example if prioritization is not based on business KPI-based criteria

Remove obstacles

  • Work with the Product Owner and squad members to preemptively surface, escalate and address obstacles

  • Encourage and facilitate cross-silo collaboration

Build our organizational expertise

  • Improve Agile practice across the company and feed thought leadership back into our Agile Operating Model, playbook and tools

  • Contribute to documentation, training, best practices and knowledge capitalization

  • Coach and mentor new joiners to become effective Agile coaches


Qualifications and experience:

  • Over 5 years of experience in an Agile leadership role – such as Coach, Scrum Master, or Product Owner, in which you can evidence significant commercial impact

  • Over 8 years of experience in a consumer facing, hands-on delivery role, working with or within Agile teams to deliver significant business value

  • A track record of training and coaching teams and individuals at various levels

  • A track record of applying Agile and DevSecOps approaches, practices, ceremonies and techniques through experimentation and improvement; a library of lessons learned which you call on to inform the right approach for each new situation

  • Broad knowledge of Agile approaches such as Scrum and Kanban; Agile techniques such as story mapping or big room planning; DevOps concepts such as Continuous Deployment or Behavior Driven Development; and approaches for Agile at scale, such as in portfolio planning and dependency management – combined with a deep expertise in one or more areas

Job: Information Technology

Primary Location: Americas-US-NY-Long Island City

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Job Number: 1817419