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The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.

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The Estee Lauder Companies Le Labo - Account Coordinator, Los Angeles in Los Angeles, California

Le Labo - Account Coordinator, Los Angeles

Brand: Le Labo


About Us

Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution ten years ago and today, we remain unconventional in the luxury perfumery market.

Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase.

Mindful in everything we do – from fragrance creations to where we choose to open a new boutique – our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.

Our distribution is intentionally selective: only 50 lab-boutiques worldwide and limited counters with curated partners.

Our global office is based in New York City and our European office is based in London. We are also a recent addition to the Estée Lauder family.

About the Job

Le Labo is expanding globally with the opening of new boutiques and corners. Its home market, the US is experiencing the biggest growth within the company. To accompany this expansion preserving the values of our unique business model and mission of slow perfumery, man-made approach and mindfulness, Le Labo is recruiting an Account Coordinator for Southern California based in Los Angeles.

Le Labo Account Coordinator is a Brand Ambassador. He/She executes the brand strategy at field level. He/She is responsible for sharing Le Labo’s mission, values, diffusing the company culture and growing a strong business in each doors. He/She reports to the Area Manager, South California.

About Your Responsibilities

Recruitment, Onboarding and Admin

  • Responsible for identifying the right talents and build a team of Associates to join NA organization

  • Prepare onboarding training program, schedule and coordinate training

  • Monitor, control and approve hours for store managers on weekly basis

  • Support the Area Manager with Quarterly PDP reviews for FSS team and set up goals

  • Develop field teams on their skills

Business Management

  • Responsible to achieve sales targets in all doors (FSS/DS/SM)

  • At the beginning of fiscal year assist the Area manager in creating a strategic plan per doors to achieve targets

  • Execute brand strategy at field level

  • Monitor and improve KPI when needed

  • Develop brand awareness: Identify possible collaborations, new partnerships. Grow partnerships in place

  • Plan and execute successful events at DS level: organize event with store management, assign goals, host master class, set up counters for the event, and ensure goals are achieved

  • Implement the brand opening strategy in all new doors


  • Stay abreast of all activities at FSS and Department stores and understand performance

  • Follow business on weekly and monthly basis: collecting data, reporting qualitative and quantitative information to understand the performance to GM and AM

  • Execute monthly business report providing metrics, KPI as well as qualitative feedbacks

Store Operations

  • Support the Area Manager in training all teams on brand policies and compliancy

  • Responsible for proper merchandising, overall look and feel

  • Support the stores with their inventory

  • POS support

  • Support Managers in their responsibilities



About You

  • Think strategically

  • Ability to embrace and initiate change

  • Displays elevated attention to detail

  • Possess a strong work ethic

  • Self starter that is eager to join a fast growing brand

  • Strong educator that can build passion for the brand and deliver inspirational trainings

  • Ability to work in a fast-paced environment

  • Sensitive to craftsmanship, proud to create with his/her hands

  • Available to travel and open to work on weekends, holidays

  • Business driven

  • Entrepreneurial mindset

  • Fast paced learner

  • Hands on, doer, problem solver

  • Superb ability to manage multiple projects and missions at the same time

  • High productivity

  • Excellent team spirit

  • Excel, PowerPoint proficient

Job: Retail - Corporate

Primary Location: Americas-US-CAA-Los Angeles

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Job Number: 1810111