The Estee Lauder Companies Manager, HR, Travel Retail in Miami, Florida

Manager, HR, Travel Retail

Brand: Estée Lauder Companies


Responsible for leading HR responsibilities for TRAM employees, including employee relations, talent acquisition, rewards & performance management.

Human Resources Business Partner:

Employee Relations

  • Demonstrates success in managing complex employee relations issues conducting investigations and hearings, providing advice and coaching to managers.

  • Interprets and evolves policy and processes to support a fair, positive, productive work environment

  • Remain up to date with employment legislation and best practice, communicating relevant information to the business.

  • Point of contact for all employees inquires, such as benefits, disabilities, etc.

Talent Acquisition

  • Support Talent Acquisition team on the recruitment for all levels for Travel Retail Americas (JDQ, Postings, Sourcing, Interviewing, Job Offers- Pre-employment process) Staffing solutions; maternity cover; and Internships.

  • Onboarding (Pre start date, managers, HR onboarding facilitations, follow-ups).

  • HR Admin (Org charts updates, SAP - entry new employees ; update employee access, HR SharePoint, New Hire Communication)


  • Compensation- Partner with compensation US and Americas affiliates for job offers; manage activities related to performance increases and Salary administration; adjustments for all TR AM employees. Manage SFT/Bonus (calendar & fiscal)/Equity /delivery of communications. Global Grading processes

  • Manage Payroll inquiries/approvals/corrections (Kronos, VRS)

  • HR Reports/Metrics

Performance & Talent Management

  • PPD process: communication, questions, concerns, PIP.


  • Collaborate in enterprise initiatives

The High-Touch Leadership Competencies provide the framework to build and grow the skills, knowledge, and behaviors in each employee to lead from every chair. Everyone is expected to lead in every position. All of the High-Touch Leadership Competencies are important to success. However, in each position there are three competencies that are imperative for job success.

  • Develops Talent and Capabilities: Identifies and cultivates essential skills and attributes to maximize

individual contribution and engagement.

  • Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion

of diverse knowledge, skills, and experiences to achieve results.

  • Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly

mobilize to adapt to changing needs and demands.

  • Strives for Excellence in Execution: Proactively seeks ways to improve personal and organizational

effectiveness to meet current and future business needs. Learns equally from successes and failures.


Minimum Education level: College

Minimum Years of Experience: 5

% Travel Time: 25%

Required Language Proficiency: English & Spanish

Licenses or Certifications:

Additional Job Specifications (e.g., physical demands, working conditions, equipment/machinery, specific skills, etc.):

Job: Human Resources

Primary Location: Americas-US-FL-Miami

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Job Number: 1821955