The Estee Lauder Companies Assistant Manager, Online Wholesale Accounts – Clinique in New York, New York

Assistant Manager, Online Wholesale Accounts – Clinique

Brand: Clinique

Description

Clinique

Assistant Manager, Retailer.com

Who We Are

Sure, you know Estée Lauder, but do you know the Estée Lauder Companies Inc. full family of brands? We’re also MAC, Clinique, La Mer, Origins, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble and Too Faced… just to name a few. You know us. You love us. Why not work with us?

With headquarters in the heart of Silicon Alley in Manhattan’s Flatiron District, we connect with our customers anytime, anywhere, from any device. We’re committed to innovation, working with the best tools and technologies available to help our shoppers seamlessly navigate the digital world of beauty. ELC Online is a collaborative work environment that hums with the buzz of 80% female leadership. It’s also home to bold technologists, marketers and ecomm renegades who are shaping the future of beauty.

What We Offer

  • Free Product Allowance & Employee Discounts (on ELC products and also at gyms, retailers, restaurants, more)

  • Tuition Reimbursement & Student Loan Contributions

  • Generous Parental Leave (20 weeks)

  • Flexible Summer Friday options

  • Benefits eligibility on day 1

  • Competitive 401k company match & a company-funded retirement growth account

About Clinique

Clinique launched in 1968, after an article in Vogue with a high-profile New York dermatologist expressed a simple idea that would transform the beauty industry: great skin can be created.

Since then, Clinique is always innovating to deliver high-quality, effective, safe, allergy-tested, fragrance-free products designed for happy skin. They continue to be the most-trusted prestige beauty brand in the world for women & men, and the top authority in dermatological skincare and makeup. Clinique is the first dermatologist-created, allergy-tested, 100% fragrance-free collection of beauty products ever marketed. Now one of the biggest skincare and cosmetics brands on the market, Clinique is available globally.

About the Role

The Assistant Manager, Retailer.com will be responsible for managing and driving Retailer.com (online) sales for Clinique across a portfolio of department store Retailer.com accounts, including Nordstrom, Belk, Sephora, Lord & Taylor, as well as assist our Canada affiliate.

Reporting to the Director of Retailer.com, this role will also contribute and participate in brands’ retail strategy and planning meetings, exploring and leading seasonal digital marketing program opportunities, leading up marketing support for basic business, product launches, promotions, and strategic digital initiatives. This role will coordinate all aspects of Clinique retailer partner brand boutique refreshes and development to ensure deadline and goals have been successfully accomplished. Role will work closely with NA brand Marketing and Creative Services to achieve overall project objectives and deliver assets in a timely fashion.

KEY RESPONSIBILITIES:

  • Create monthly Retailer Refresh and Side by Side Calendars and execute to those calendars.

  • Maintain and distribute changes to Retailer Refresh Calendars to track and keep boutiques updated and fresh.

  • Create a best in class brand boutique experience with educational and conversion driven assets: product description & images, educational content and videos.

  • Monitor retailer.com business to achieve fiscal sales goals, tracking individual accounts monthly sales targets and securing best initiatives as needed to meet sales and brand goals (eg market share gains, increased equity and brand differentiation, etc).

  • Identify opportunities to build business and drive retailer.com business to achieve sales and brand goals, unique to beauty category

  • Work with field team to support and manage the creation and execution of all promotional activities and merchandising strategy (launches and re-promotes).

  • Liaise with retailer and Brand Field team to strategize participation in promotional activity, merchandising strategy, in store program adaptation, seasonal planning, etc.

  • Host monthly/weekly calls with each retailer to confirm Product Launch Worksheet details and boutique site updates and sample shipments as well as issue detailed recaps.

  • Secure samples for retailer programs and work thru NA Marketing and Account Executives, and Online Team to source and ship samples in a timely manner, kitting/bundling as necessary.

  • Manage implementation and QA of promotion plans for retail partners and measurement of online marketing/promotion success

  • Escalate issues or enhancements and suggest partner site improvements to retailer.com team and brand partners

  • Work with retail partners to obtain analytics on retailer programs as well as overall sales goals/strategies.

Qualifications

  • Position requires minimum of 4 years experience in the retailer, online marketing or ecommerce area. College degree required.

  • Working knowledge of retail business acumen and ecommerce best practices

  • Strategic thinker with an ability to effectively communicate, collaborate, and influence across groups.

  • Detail-oriented, ability to multi-task; Ability to prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment; Strong organizational skills; Pro-active problem solving abilities.

  • Highly proficient in MS Office (Outlook, Excel, PowerPoint).

  • Strong business writing skills, including powerpoint.

  • Aptitude for working with Internet tools (i.e. web-based reports, databases and various multimedia technologies).

  • Experience in online marketing and merchandising.

  • Understanding of website metrics, data analysis, and reporting tools.

Job: Online / E-Commerce

Primary Location: Americas-US-NY-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Job Number: 192566