The Estee Lauder Companies Associate, Online eCommerce, La Mer in New York, New York

Associate, Online eCommerce, La Mer

Brand: La Mer



  • Oversee and monitoring product inventory daily including out of stock items and arrival of new product launches – ensuring updates are made in a timely manner and communicating updates to external & internal teams

  • Manage all new product setup including gathering of product details/images/copy updates to enter into product database

  • Active merchandizing of the site to ensure a best-in-class customer experience - i.e. removing sold out items, moving down older products, removing seasonal copy that is outdated, etc.

  • Managing the creation and set up of the master data worksheet– which is used to build the site in the product database each season.

  • Assist with QA of site & QA promotional offers – ensuring high quality user experiences

  • Manage site refresh process, enhancements, new templates & updates with engineers. QA site regularly to ensure user experience is optimal.

  • Maintain database of new store launches

  • Oversee reporting for all offers, emails and sell-thru and assist with reporting for other ad hoc insights as needed

  • Support Website Redesign launch efforts and ongoing maintenance of and with strong understanding of CMS, Alfresco and the various tools that support the site.

  • Ensure site is SEO friendly, reviewing reporting via Brightedge, optimizing content and titles with page setup, setting up redirects as needed, etc.


  • Manage set up of offer codes, offer testing for all promotional campaigns and rollout of new offer types (i.e Get offer, Link based offers, etc.)

  • Management of promotional samples: monitor samples inventory, manage all new sample set up in database, and liaise closely with North America Ecommerce team on promotions to ensure accuracy.

  • Manage updates to all ongoing and future promotions in promotional calendars

  • Communication liaison to Customer Service team with regards to customer issues/comments, as well as keeping the Customer Service team apprised of updates in marketing calendar/promotions

  • Manage all kitting requests of online sets and set up of SKUs in product database

  • Support the creation and management of US and CA marketing calendars, and coordinate with global team to ensure assets are delivered on time, and include all requests.

  • Track sales hourly, daily, weekly and ensure that planned marketing programs are enough to support sales targets.

  • Manage email marketing calendar, and implementation with email vendor. Support QA of email tests.

  • Manage execution of all affiliate promotions and review weekly reporting

  • Manage execution and QA of all search, social and display campaigns, working closely with Agency

  • Liase with cross-functional partners (i.e Global Communications) on key programs to support goals via online tactics

  • Manage SMS marketing execution and reporting for all campaigns


  • Bachelor’s Degree

  • At least 2-years online/ecommerce experience with an understanding of backend systems/CMS. Marketing is a plus

  • Strong communicator, highly organized, strong ability to multi-task, problem solve, and prioritize in a face-paced environment. Ability to think creatively and on their feet

  • Embraces both big picture objectives and follows through on details

  • Excellent at working toward a deadline, keeping projects on track

  • Positive, committed attitude

  • Strong interest in the beauty and luxury industry

Job: Online / E-Commerce

Primary Location: Americas-US-NY-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Job Number: 182903