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The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.

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The Estee Lauder Companies Director, Business Process Lead - Program Runway in New York, New York

Director, Business Process Lead - Program Runway

Brand: Estée Lauder Companies


This Business Process Lead - Program Runway is responsible for designing and implementing the Innovation Portfolio Planning or NPL Enablement processes across Brands. Additionally, the BPL will monitor risks and successes and report to the Program Lead. Primary responsibilities include working with cross-functional partners to identify areas of improvement, recommend solutions to support an efficient process, as well as implement, educate, influence, and support senior level Brand stakeholders.


  1. Design and Implementation:

 Ensure successful project integration, identify interdependencies, risks, and opportunities for improvement, in collaboration with cross-functional team, cross-initiative project team, and external consultants.

 Provide guidance on scope, deliverables, required resources, work plan, and program timing to all Runway stakeholders and partners.

 Manage cross-functional team to support Technology team in development and testing of new technology systems

 Develop and document requirements for new technology systems in partnership with Program Lead and Technology team.

 Develop and Lead Design Workshops for additional business categories within Program Runway NPL Acceleration Workstream.

 Lead communication on program requirements to cross-functional partners and key stakeholders.

2.Document and Educate:

o Create documentation on process education and procedures for new business categories, and ensure maintenance and adaptation for business categories utilizing new process/framework

o Socialize process changes with senior functional leads.

o Influence and drive change to support process adoption within the organization with the support of a change leadership network

o Develop communications to support implementation

o Lead trainings for change leadership network

o Provide coaching to senior functional leaders on policies, processes, and procedures

  1. Monitor and Report:

 Lead meetings with Runway operationalization teams to monitor progress

 Manage the progress updates to Runway Senior Leadership

 Gather and prioritize new requirements and updates to existing processes and technology, and communicate to leadership

 Escalate project issues and risks to the Program Lead, and brainstorm opportunities for improvements

 Review NPL process educational documentation for content integrity on a regular cadence

  1. People Management:

 Manage Data Analyst (in partnership with Program Management), including monitoring and directing day-to-day workload, and providing overall guidance on employee development

Key deliverables

  • Lead communications to leadership network

  • Educational documentation

  • Analysis of existing processes and definition of new processes/process updates

  • Risk identification and management

  • Technology enhancement identification and execution

  • Runway leadership support


-Bachelors Degree

8 Minimum Years of Experience

  • Well versed in executing a portfolio of launch programs and leading multiple cross-functional teams

  • Self-motivated and willing to expand knowledge

  • Highly organized and strong attention to detail while keeping strategic end goal in mind

  • Strong analytical capabilities and ability to develop solutions to support corporate goals

  • Process oriented

  • Experience working with internal and external teams

  • Ability to self-manage under tight deadlines

  • Proficiency in Microsoft Office is required

  • Excellent interpersonal and written and verbal communication skills and the ability to work with colleagues at various levels


Job: Supply Chain - Corporate

Primary Location: Americas-US-NY-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: No

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Job Number: 193012

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact