The Estee Lauder Companies Executive Director, Global Ecommerce, MAC Cosmetics in New York, New York
Executive Director, Global Ecommerce, MAC Cosmetics
About the Role
A proud community of professional makeup artists, MAC is at the forefront of setting trends, collaborating with the stars of fashion, art, music and pop culture.
The world’s leading professional makeup authority, MAC celebrates diversity and individuality — all ages, all races, all sexes. MAC is sold all over the world. They are committed to innovation, creating new categories and products and 50 collections each year, all of which continue to exceed the continued demand of customers and professional makeup artists alike.
MAC believes in social responsibility, with VIVA GLAM and the MAC AIDS Fund at the heart and soul of what they do. The VIVA GLAM campaign has raised over $400 million for the fight against HIV/AIDS, with megawatt spokespeople such as Lady Gaga and Nicki Minaj.
This role will continue to propel the growth of MAC global online sales. You’ll manage a team responsible for day-to-day online operations relating to ecommerce, with oversight responsibility for operating metrics and key performance drivers such as conversion, qualified traffic, opt-ins, new/repeat buyers, sales, average order and units per order.
You’ll be responsible for:
Leading a team responsible for global online merchandising, online marketing, and site experience. Purview includes MAC Cosmetics own brand sites as well as retailer, third party platform, pureplay etc.
Drive global eCommerce strategy definition and business planning supporting customer-centric and omni-channel view, including defining the global eCommerce strategy and presenting said strategy for all regions and online channels.
Own global strategy and execution for regional and channel taskforces,
Drive global business performance review and best practices sharing to fuel NS/NOP across regions & channels
Oversee budget for key programs (program development, promotions, retailer sites, email and marketing, search and affiliate) to maximize opportunities and ROI.
Develop high-performing and agile eCommerce organization by growing, developing and retaining top talents, while harnessing regional/local eCommerce resources
Who We Are
Sure, you know Estée Lauder, but do you know the Estée Lauder Companies Inc. full family of brands? We’re also MAC, Clinique, La Mer, Origins, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble and Too Faced… just to name a few. You know us. You love us. Why not work with us?
From the heart of Silicon Alley in Manhattan’s Flatiron District, we connect with our customers anytime, anywhere, from any device. We’re committed to innovation, working with the best tools and technologies available to help our shoppers seamlessly navigate the digital world of beauty. ELC Online Headquarters is a gorgeous, collaborative workspace that hums with the buzz of 80% female leadership. It’s also home to bold technologists, marketers and ecomm renegades who are shaping the future of beauty.
What We Offer
Free Product Allowance & Employee Discounts (on ELC products and also at gyms, retailers, restaurants, more)
Tuition Reimbursement & Student Loan Contributions
Generous Parental Leave (20 weeks)
Flexible Summer Friday options
Benefits eligibility on day 1
Competitive 401k company match & a company-funded retirement growth account
Who You Are
You have 10 years of database, direct and online marketing experience, including at least 5-7 years in a commercial role
You have strong skills in strategy and planning, budget and P&L management, merchandising, marketing, vendor selection and management
You’ve proven your track record to identify, communicate and inspire an organization around the next-generation of ecomm by dramatically growing business, and you’re able to overcome challenges while nurturing excellent working relationships
You have a BA/BS, and maybe an MBA
You’ve preferably worked with or in Asia
You love being part of the growth of a legendary brand
You’re excited to translate the vision of a leading prestige skincare brands in the world through digital channels
You are strategic, smart and know how to get things done
You thrive in a super-competitive global landscape
You live for the challenge of double-digit profitable growth in a dynamic organization
Job: Online / E-Commerce
Primary Location: Americas-US-NY-New York
Job Type: Standard
Shift: 1st (Day) Shift
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Job Number: 192570