The Estee Lauder Companies Manager, Education, Global & North America, LAB SERIES in New York, New York
Manager, Education, Global & North America, LAB SERIES
Brand: Lab Series Skincare for Men
Objective: Responsible for education content development for LAB SERIES that supports regions in the achievements of sales plans.
- Develops all global education workshops and seminars, digital tools, and videos to elevate product knowledge, build selling skills and enhance client experience at the point of sale. This includes but not limited to:
-Developing content for advanced learning seminars
-Developing Counter Manager development program
-Creating product knowledge/technology animation videos
-Customizing content and managing the back-end of the e-learning platform
-Researching and writing new product fact sheets and selling skills development workshops
Collaborates with the regional teams and solicits feedback to understand the education gaps and ensure that the region-specific needs are met.
Develops strong relationship with the North America sales team and provides support by conducting product knowledge webinars, in-store skill development workshops, and creating customized education tools.
Partners with Product Development, Marketing, Creative and Legal teams to ensure that all education materials are accurate and aligned with the brand positioning.
Manages the global education calendar to ensure that the proper education materials are developed and distributed to the regions on time.
Oversees the development of the uniform for the Skincare Specialists globally.
-5 years of education experience in skincare is preferred.
-Superior writing and/or editing skills is a must.
-Demonstrated success in an education area.
-Knowledge of retailers in Asia (Japan, Korea and China) and Travel Retail is a plus.
-Demonstrated ability to build strong working partnerships with colleagues.
-Must be organized, structured and able to meet deadlines.
-Must enjoy educating, learning and selling.
-Passion for facilitation is a plus.
Job: Education / Training
Primary Location: Americas-US-NY-New York
Job Type: Standard
Shift: 1st (Day) Shift
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Job Number: 185833