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The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.

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The Estee Lauder Companies Director, PMO - Transformation Office, MAC in New York

Director, PMO - Transformation Office, MAC

Brand: MAC


Position Summary:

From a position of strength, MAC will focus on product innovation and enhance market agility. Key ements of this strategy include developing even greater organizational effectiveness, efficiency and the ability to scale. The Transformation Office will facilitate and steer all global major change programs impacting the longer term course of the the brand. This includes the following:

  • Leverage of big data and analytics for the improvement of the compan’s innovation and product launch processes

  • Digital transformation of the Creative and Marketing dicispline

  • Shifts needed to master the realities of an increasingly omnichannel world

  • Transformation underway to secure our market leadership in Asia, especially China, for the long term

  • Creation of an environment for accelerated brand and new business model incubation and acquisition/integration

  • Efforts to secure leadership in Sustainability and Inclusion for years to come

The objective of this new office is to ensure our strategic initiatives are aligned to enable the execution of our brand strategy initiatives and pivots, help drive speed and agility in decision making, identify areas to eliminate duplicative work, remove barriers to progress, and accelerate stronger integration across business units and functions. The Global Transformation Office will be responsible for driving the overall pace of change, assessing progress against clearly laid plans, and identifying interdependencies between programs and implications for our operating model.

The Director, Global Transformation Initiatives will:

  • Support the adoption, elevation and continuous improvement of the global brand processes with associated gates and governance, that go across product marketing, consumer engagement and creative,and all associated support functions. The process runs from concept to delivery related to product Innovation across multiple categories that can span from base business extensions to breakthrough, and with all the associated cretative and activation assets. Support he integration of the process down to delivery across the global brand and the region and affiliate execution teams

  • Be the inhouse brand Subject Matter Expert (SME) on New Product Launches, Marketing Activation and Creative Operations Delivery processes

  • Support a portfolio of transformation initiatives as part of the Global Transformation Office

  • Promote business-led change with clear scoping, connectivity and Project Management for the portfolio of top Enterprise priorities

  • Enable organizational capability in horizontal adaptation, change and transformation across the enterprise while continuing to run the business (maintain/improve the financial health, reputation and culture)

  • Enable action orientation, connectedness, speed and agility across the enterprise; support the translation of ideas into actions with accelerated delivery timeframes

  • Drive ideation and design through collaboration and co-creation

  • Support complex implementation

  • Connect the dots and resolves issues as they are discovered

  • Have the ability to navigate left-right (across topics) and up-down (strategy/details)

  • Champion change and evolution, persuading through use of data and facts; demonstrate sufficient gravitas; inspire and motivate others

  • Manage stakeholder communiucation and engagement; engage comfortably with senior leadership

Key Roles and Respondsibilities:

  • Support a specific portfolio of strategic transformational initiatives within the brand. Partner with leadership and cross functional teams from scope, design through execution, implementation and impact stages.

  • Build on current Transformation Initiative team charter. Accelerate execution, connectivity and impact of initiatives. Work collaboratively with other team members both within and outside the Transformation Office to connect dots and integrate initiatives as needed.

  • Provide strategic insights to translate strategic priorities into actionable game plans and ensure the right resources are in place, considering both capability and capacity; partner in execution, ensure the right KPIs are in the place to support the measurement of impact.

  • Execute a “Heavy/Light/Heavy” project management approach that will build capability and accelerate agility. Function as a knowledge base and resource to initiative teams.

  • Build and exhibit organizational capability in horizontal adaptation, change and transformation across the enterprise – consultative skills (asking the right questions, creating momentum with dialogue, driving towards deliverables and outcomes, project/portfolio management, organization design -- structure and process, change management progress and outcome measurement).

  • Identify and leverage Connector/Integrator roles across the Company (e.g., ELT Chiefs of Staff, Change Champions, Brand/Region/Function/Channel HRBPs) to accelerate initiative success and enable long-term change.

  • Identify additional opportunities/gaps in transformational initiatives and/or obstacles to be removed. Work with Transformation Office leadership on scoping/solutions to address opportunities and challenges.


  • Top-flight consulting and/or organizational effectiveness (OD/change/process) management experience in organizations and situations requiring a combination of strategic vision, and practical project management and execution skills

  • Experience in developing, implementing and/or operating Innovation delivery and marketing activation processes in a consumer focused company

  • Familiar and potentially certified in project management framework and tools, particularly related to the Innovation process

  • Strong intellectual capital paired with equally strong emotional intelligence and “servant leadership”

  • Experience with driving large, complex change efforts and to drive results through influence, persuasion and relationships

  • Assesses quickly with a track record of getting up to speed and adding immediate value to new situations

  • Exceptional ability to co-create and work collectively with various business leaders and other key stakeholders

  • Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into the actionable


Job: Strategy / Business Development

Primary Location: Americas-US-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Job Number: 194621

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact