The Estée Lauder Companies Global Jobs

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The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.

Job Information

The Estee Lauder Companies E-Commerce Manager in Shanghai, China

E-Commerce Manager

Brand: Estée Lauder Companies


  1. Achieve brand site, bank, ,wechat channels net sales and profit.

  2. Manage plans and execution of non-brand store in terms of merchandising, activity planning, customer service and logistic delivery.

  3. Control and manage the related marketing agencies including creative, social, search agencies to create consumer engagement marketing programs especially campaign building ,page productions. etc.

  4. Keep alignment with brand team to keep brand image and equity.

Business Analysis & Reporting:

  1. Analysis of sales, site performance, CRM campaigns and marketing programs

  2. Ongoing analysis of key business metrics including classification and key item sales, site traffic, conversion analysis, email database growth and behavior, marketing programs

Marketing & Operation:

  1. Constantly improve site usability together creative agency and search agency.

  2. Direct and implement regular merchandising event to generate more traffic and sales

  3. Responsible for keeping track and discuss and align with Brand team to update monthly marketing calendars, sending correspondence with updates to business partners and agencies.

  4. Create reports to analyze marketing results

  5. Track and analyze competition in relative platform

CRM and Database Marketing:

1 track and optimize eCRM communications plans for site performance growth, retention & conversion.

2 Provide creative brief on CRM communication objectives, look and feel project timeline


Minimum 5 years experience at Ecommerce area in multinationals or Ecommerce agencies

  1. Strong background in digital marketing is preferred

  2. Excellent communications skills in English and Chinese, written and oral

  3. Experience in prestige industry or cosmetics related brand a plus

  4. Strong customer focus and knowledge in business.

  5. Excellent interpersonal skills with strong adaptability into a dynamic environment

  6. Preferred to be creative with entrepreneurship spirit and can work independently

Bachelor degree above in relevant major

Job: Online / E-Commerce

Primary Location: Asia Pacific-CN-Shanghai

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: Yes, 5 % of the Time

Job Number: 1816973