The Estee Lauder Companies Consumer Engagement Executive in Sydney, Australia

Consumer Engagement Executive

Brand: Tom Ford Beauty



create experience.

We lead

to more people in more places and focused on bringing people and cultures

together through our brands experiences and storytelling.


now … If you have high drive, energy and thrive in a

dynamic, innovative culture, we would love to hear from you.


a terrific career opportunity in a prestige & luxury cosmetic brand on a

12-month contract coverage – ConsumerEngagement Executive for Tom Ford Beauty has now become available.


role will report directly to the National Marketing and Sales Manager, and will

be responsible for, but not limited to:

  • Planningand implementation of the Brand’s integrated marketing & consumerengagement activity across social/digital media channels and CRM.

  • Leveragescustomer loyalty data, initiates and drives the CRM strategies for the Brand,including the long-term and short-term objectives of consumer engagement,consumer experience and business performance.

  • Leveragecustomer data in offline-to-online media efforts, and support in drivingintegrated marketing and Omni channel efforts.

  • Implementall in-store execution programs including merchandising, collateral, non-saleableproduct (samples/testers), in-store events with timely delivery to trade.Implantation of animation calendars for each retailer.

  • Monitorresults and channel competiveness to ensure brand executional excellence.



following requirements are part of the role:

  • Isresponsive to all communication received and with a sense of urgency

  • Actsethically, and builds trust through reliability and authenticity

  • Resultsoriented, with high drive to meet and exceed objectives and standards

  • Self-motivatedwith the ability to work autonomously

  • Takesfresh perspectives and risks in their thinking

  • Opento novel ideas and approaches, flexible in response to change

  • Listensopenly and sends convincing messages

  • Handlesdifficult and tense situations with diplomacy and tact

  • Workwith others towards shared goals


ability to prioritise, organise and follow up key concerns will ensure you

execute your tasks thoroughly so that all issues are addressed and managed with



return, we offer a stimulating work environment with an energetic, warm and

supportive team culture and highly structured administrative practices.


candidates that meet our criteria will be short-listed and contacted, this

includes applicants must have Australian citizenship or permanent residency

(including NZ citizens).


ELC Australia, we manage recruitment directly. Any applications via third party

agencies will not be accepted. We will not be responsible for any fees

related to unsolicited resumes and/or their name. We require you not to reach

out to our hiring managers at all times. Any agency found contacting our hiring

managers will be reported to the HR Team.

Job: Communications / Public Relations

Primary Location: Asia Pacific-AU-NSW-Sydney

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: No

Job Number: 183311