The Estee Lauder Companies MAC Store Manager - FSS Utrecht (Full-time) in Utrecht, Netherlands
MAC Store Manager - FSS Utrecht (Full-time)
We are looking for a dynamic leader with an entrepreneurial spirit to inspire success in our team of artists in the MAC Store in Utrecht.
As a Store Manager you will provide welcoming, authentic and personalized service to our customers. With your passion for MAC, you attract and engage new clients quickly and create an amazing experience for them by delivering 5 star customer experience. You will drive retail sales performance by monitoring KPIs and setting clear goals for the artists.
This is an exceptional opportunity for you to be CEO of your own counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
Proven (assistant) retail management experience preferably within cosmetics
3-5 years retail and/or customer service experience is required
Ability to analyze and interpret figures and comment on weekly reports
Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
Experience of creating and executing in-store events
Ability to work retail hours including days, nights, weekends in a fast-pace environment
Previous experience with retail point-of-sale software
Why work here?
We are at the forefront of premium beauty with a diverse portfolio of brands
We are a family company with an environment that fosters personal growth and wellbeing for everyone that works for us
We offer first class training and development opportunities
We offer a competitive remuneration and benefits package
we have a culture which encourages creativity and innovation and invites employees to put forward ideas
Are you a strong people manager, willing to coach and develop the capabilities of the team? Are you passionate about beauty and retail sales? Apply now and be part of something exciting!
Job: Retail - Store
Primary Location: Europe, Middle East, Africa-NL-UT-Utrecht
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 190730
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.