The Estee Lauder Companies Stylist/Sales Assistant Jo Malone London in Venice, Italy

Stylist/Sales Assistant Jo Malone London

Brand: Jo Malone London


Position Summary:

Understand your individual sales and service goals and those of the Store and work towards fulfilling these objectives by providing outstanding customer service to each customer.

Main Objectives:

  • To sell Jo Malone product range and achieve retail sales targets set by the Company through the Store Manager and Account Co-ordinator.

  • Achieve Items Per Transaction / Average £ Sale and mix of business goals set by the Company through the Store Manager and Account Co-ordinator

  • To provide Jo Malone service experience to all customers and achieve service targets set by the Company through the Store Manager and Sales and Education Executive

  • Ensure that the Consultation Standards and Jo Malone Service Vision are adhered to at all times

  • Execute events according to the events guidelines as directed by Assistant Manager, Store Manager or Account Co-ordinator.

  • Assist with ensuring adequate stock levels on the shop floor and stock rotation. Ensuring that the stock room is kept tidy and highlight any discrepancies or issues to Store Manager.

  • To undertake specific tasks as given by the Store Manager including administrative paperwork and make-up demonstrations

  • To work in conjunction with team members and Store Manager to ensure efficient running of the store

  • To maintain personal grooming to the standards as set by the Company. Only Jo Malone fragrance products are to be used during working hours.

  • Maintain the Jo Malone image at the counter by cleaning counters, tester stands and displays

  • Merchandising of counter and displays


  • Previous retail industry/guest services experience is desirable (preferably within beauty)

  • All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service

  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

  • Previous experience with retail point-of-sale software is desirable

  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

  • English language is a must.

Location: Aeroporto di Venezia - Marco Polo Tessera

Job: Retail - Store

Primary Location: Europe, Middle East, Africa-IT-34-Venice

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 1714836

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.