The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.
The Estee Lauder Companies Area Sales Manager MAC - Wallonia and Luxembourg in Belgium
Area Sales Manager MAC - Wallonia and Luxembourg
We are looking for a dynamic and inspirational Area Sales Manager Wallonia & Luxembourg for Mac Cosmetics
The Area Sales Manager (ASM) is responsible to Drive Sales performance and Customer Service within his area. He is leading, coaching and developing a team of retail managers and is accountable for their performance. With them he defines the commercial strategy door by door, set the objectives and establish a calendar of retail animations.
Drive Retail Sales performance and achieve Retail Sales target for the entire area
Provide leadership to the teams in your region. Provide clear goals and expectations. Foster teamwork and team spirit.
Coach Managers on customer service, sales techniques and management to improve performance.
Analyse the business with helicopter view identifying areas for improvement and growth. Monitor commercial KPIs and Report in a timely manner
Deliver Retail Operations Excellence. Maintain excellent visual merchandizing and hygiene standards at all time.
Work in partnership with other departments (Education, Marketing) to execute the commercial strategy and retail marketing activities
With retail Partners: Work in partnership to find opportunities to animate the store, participate in Partner lead events / initiatives, leverage Partner space or media opportunities
Achieve Customer Service goals. Inspire, motivate and coach Retail Manager on all elements of Customer Service. Cultivate a superior service culture focusing on the customer as our #1 priority.
Conduct required performance reviews and regular team meetings.
Manage the progressive disciplinary process by proactively addressing poor performance, attendance or conduct issues.
Control application of Inventory Management procedures (ELC and/or Retailer’s), Manage loss prevention procedures and security policies, Complete all account and HR documentation accurately and on time
Strong interpersonal skills and leadership
Strong analytics skills. Affinity with KPI management
Commercial and negotiation skills. Ability to motivate and ability to resolve conflicts
Autonomy, and self-organization. Ability to organize and prioritize
Self-motivation and resilience
High level of energy
People Management experience
Retail experience (must)
Previous experience as District Manager, Retail Manager, Regional sales manager is a plus
Passionate about Makeup/Cosmetic industry - you will be in daily contact with make-up artists
French speaking Knowledge of Dutch
Primary Location: Europe, Middle East, Africa-Belgium
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 197043