The Estee Lauder Companies Indirect Procurement Assistant (Contract Based Role 12 months) in Singapore

Indirect Procurement Assistant (Contract Based Role 12 months)

Brand: Estée Lauder Companies


Indirect Procurement is a center-led global organization that establishes proper accountability over spend, leverages regional and global purchasing power, and standardizes the procurement process (P2P) across all regions as part of the larger supply chain network. The organization manages all brands indirect material spend. It is a strategic organization that enables savings with process consistency.

The Indirect Procurement Assistant for Visual Merchandising (VM) will liaise with vendor organizations as well as ELC internal departments, regional and/or global affiliates to effectively execute regional and/or global shipping and logistics functions, ensuring all global and/or regional launch and continuous elements for ELC brands meet the respective markets’ on-counter (programs, launches, promotions) dates.

A secondary role of the Indirect Procurement Assistant for Visual Merchandising (VM) is a Junior Power User who is the first-level support for end-users in their Affiliate / Brand /Function. There are 4 distinct scenarios outlined to illustrate where and how the Junior Power User is expected to assist:

  1. Enhancement Management Process

  2. Defect Management Process

  3. Training Management Process

  4. Refresh Process (New Functionality Deployment Process)


On a timely basis, effectively manage the execution of all domestic and regional initiatives for the assigned business category from inception of project to delivery into the market ensuring costs and inventory management objectives are met.


  • Present a professional image to callers and visitors to the department

  • Liaison on behalf of department

  • Provide general administrative support to the department

  • Manage department calendar

  • Organize/Support regional conferences, workshops and meetings.

  • Coordinates with Human Resource Department to provide a smooth onboarding of all new staff in the department.

Logistics Management:

  • Initiate coordination and maintains strong, direct working relationship with vendor base, freight forwarder and regional affiliates.

  • Implement and track production critical paths, timely and cost-effective modes of shipment.

  • Monitor delivery schedules and coordinate with all stakeholders to ensure on-time delivery.

  • Ensure timely and accurate documentation fulfilment.

  • Carry out all SAP related transactions from PO conversion, Goods Receipt, Pick, Pack, Post Goods Issue, Intercompany Billing.

  • Carry out service failure investigation/complaint and ensure corrective and preventive actions are in place.

Operational Support

  • Responsible for preparing PowerPoint presentation for department

  • Involve in ad-hoc duties and projects as and when required to broaden scope and exposure.

  • Fulfil any other tasks as and when assigned by the superior.

Vendor and Data Management

  • Promote effective relationships between vendors and internal stakeholders. Assist and/or educate other departments in the techniques of maintaining vendor support and sound vendor relations.

  • Management of vendors to ensure achievement of performance standards and efficient utilization of acquired products and services

  • Develop and implement performance measurement and vendor process improvement and/or enhancement

  • In conjunction with Development, establish vendor critical event path to support delivery commitments

  • Resolve and improve all issues relating to the vendor base in the purchasing of new products or services.

  • Manage un-resolved quality, delivery and financial issues on an exception basis.

  • Resolve, within scope of authority, accounts payable or vendor payment problems, informational requirements, payables or credit status communication issues, or other procurement related issues.

  • Evaluate all new vendor approval requests prior to initiating QA audits and validation.

Power User (Junior)

  • Walk through the process end-to-end and demonstrate other end users how to-do it; answer process and/or technology questions from end users, answer process related questions from end users.

  • Act as a first line of support for end users in their function or process area, answer process and/or technology questions from peers, point their peers in the right direction for formal documentation on process, training and/or frequently asked questions.

  • Perform adhoc coaching to end-users when necessary to enhance employee use of SRM system technology.

  • Provide accurate and timely logging of problems and resolution for problems in the P2P Power User problem management database. Review and update P2P Power User problem management database documentation as necessary.

  • Work with Senior PU to identify whether case needs to be escalated to Help Desk (CSC) or Business Lead, assist in providing relevant information for enhancement submission.

  • Assist in testing requested enhancements, defects and new changes to the processes or system on a regular basis when the refresh cycle impacts their process. Provide feedback on test results and understand clearly the process and system changes in order to translate changes back to their peers and functions.

  • Ability to generate BI reports for team and peers.


  • GCE ‘O’ level preferably with a certificate in logistics/supply chain management

  • Proficient in Microsoft Office applications, SAP

  • Process good communication skills and fluent in both written and oral English

  • Possess effective time management skills with the ability to direct the quality of work in light of multiple projects

  • Ability to collate and verify all documents timely and accurately

  • Good interpersonal skills and able to work in a team

  • Proactive attitude, reliable and flexible

Job: Supply Chain - Corporate

Primary Location: Asia Pacific-Singapore

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 192024