The Estee Lauder Companies Specialist Retail Education - Washington D.C. in Washington, District Of Columbia
Specialist Retail Education - Washington D.C.
Aveda, America’s premier creator and marketer of plant-based haircare, skincare, make-up, PureFume™ and lifestyle products seeks a retail education specialist to deliver engaging retail sales and service training to drive achievement of sales goals, service goals and retail benchmarks across channels.
Each Aveda employee will practice an individual commitment to sustainability and environmental responsibility in the workplace. We aim to steer society in a more sustainable direction for our benefit and the benefit of generations to come.
Deliver engaging retail sales and service training to individuals responsible for sales results across channels, including free-standing stores, department stores, Institutes and salons.
Lead and facilitate in-store and in-salon training modules on product knowledge, service behaviors and selling skills
Actively coach retail and salon team members on expected service and sales behaviors on the sales and salon floor (show & repeat)
Provide training and education to deliver established sales and education goals for the region
Responsible for ownership and animation of the store/salon retail merchandising
Assess and evaluate results of training and coaching and create plans to drive sales and continuously improve results
Maintain excellent partnership and coordination with retail and salon sales teams within the territory
Identify top performing stores and salons and share best practices from those locations across territory and with management
Participate on education conference calls within region to engage network in ongoing communication and sharing of best practices
3 years experience including previous experience training in a retail environment
Demonstrated ability to deliver retail training/education plans that drive sales results to a diverse audience
Exceptional verbal and written communication skills
Exceptional presentation skills including the ability to present to large audiences
Strong knowledge and experience within a retail environment
An entrepreneurial spirit including the ability to make decisions as if the business were one’s own
Must possess a valid driver's license and proof of vehicle insurance
Ability to travel, lift up to 30 pounds on an occasional basis and transport own luggage while traveling
Must live within 20 minutes of assigned territory of Washington DC
Job: Education / Training
Primary Location: Americas-US-DC-Washington
Job Type: Standard
Shift: 1st (Day) Shift
Travel: Yes, 75 % of the Time
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Job Number: 178560